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Marietta Toyota - Service Center

Marietta, GA

4.7
413 Reviews
Call Service Center (470) 938-8436

413 Reviews of Marietta Toyota - Service Center

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February 06, 2024

Service center was really good, needed just an oil change. Didn't book an appointment but it was done very quickly. More

by 6vz12njq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2024 -

Marietta Toyota responded

We appreciate your 5-star review and are pleased to hear that your visit to Marietta Toyota Service Center on Cobb Parkway South for an oil change was efficient and convenient, even without an appointment. Please remember that your next maintenance visit is due in 6 months or 5000 miles, whichever comes first. Whether it's for routine service or any other automotive needs, we'll be here to assist you. Safe travels, and remember, we're only a click, phone call, or visit away!

January 29, 2024

No matter what needs to be done, it's always done perfectly. That includes the collision center. The employees are all very nice, and are always right there asking what you need. You can count on More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kessler in the service department
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Jan 30, 2024 -

Marietta Toyota responded

Thank you so much, Judy, for your fantastic feedback and continued trust in Marietta Toyota Service Center! We're delighted to hear that our team consistently provides excellent service, whether it's routine maintenance or collision repair. Your kind words mean a lot to us. Just a friendly reminder that your next maintenance visit is due in 6 months or 5000 miles, whichever comes first. We're here to maintain that high standard of service, so don't hesitate to reach out whenever you need assistance. Safe travels, and always remember that we're just a click, phone call, or visit away to assist you with your vehicle needs!

January 11, 2024

I have had good service from this dealership through the years they are fair and friendly. More

by Harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Jan 11, 2024 -

Marietta Toyota responded

Thank you, Harris, for your ongoing trust in Marietta Toyota Service Center! We're thrilled to hear about your positive experiences with us over the years, and we appreciate your kind words. Just a friendly reminder, your next maintenance visit is due in 6 months or 5000 miles, whichever comes first. We're here to provide you with excellent service whenever you need it, and we look forward to assisting you in the future. Safe travels, and remember, we're just a click, phone call, or visit away!

December 06, 2023

This dealer service is courteous and reasonable in price. Their service is prompt and reliable. I have bought 4 Toyota Highlanders from Marietta Toyota since the early 2000’s and all have been serviced we More

by Charles Phillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johana Espinosa
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Dec 08, 2023 -

Charles Phillips responded

I recommend Marietta Toyota for Toyota sales and service

May 22, 2024 -

Marietta Toyota responded

Thank you for your glowing review, Charles! We're honored to have been your choice for servicing all your Toyota Highlanders over the years. It's great to hear that you've found our service prompt, reliable, and reasonably priced. Just a reminder, your next maintenance visit is due in 6 months or after another 5,000 miles, whichever comes first. We appreciate your continued loyalty and look forward to serving you again. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

December 06, 2023

Service at Marietta Toyota is always prompt and professional; their advice is always on point. I don’t attempt take my vehicle anywhere else. More

by Janit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie
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Dec 11, 2023 -

Marietta Toyota responded

Janit, thank you for your wonderful review and for making Marietta Toyota Service Center your trusted choice for automotive needs. We're thrilled to hear about your 5-star experience with our prompt and professional service. Your loyalty is appreciated, and we're here to keep your vehicle in top shape. Don't forget that your next maintenance visit is due in 6 months or 5000 miles, whichever comes first. Your satisfaction is our priority, and we're always just a click, phone call, or visit away to assist you. Safe travels, and we look forward to serving you again soon!

November 18, 2023

Brian is the service manager for a reason! His customer service and demeanor are legendary and we appreciate him. More

by Teresa Baldasaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kessler
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Nov 20, 2023 -

Marietta Toyota responded

Dear Teresa, Thank you for taking the time to share your excellent experience at Marietta Toyota Service Center! We're thrilled to hear that Brian, your service advisor, has consistently provided you with legendary customer service and a great demeanor. Our team is dedicated to ensuring that our customers receive top-notch care, and it's great to know that Brian has made such a positive impact. If you ever need any assistance or have questions in the future, please feel free to reach out to us. Safe travels, and remember, we're just a click, phone call, or visit away!

October 19, 2023

Stephen Hans is great guy. Fine service and prices recommended this dealer ship. Thank you More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Hana
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Oct 20, 2023 -

Marietta Toyota responded

Dear Joe, We truly appreciate your 5-star review of Marietta Toyota Service Center on Cobb Parkway South! Thank you for trusting us with your Toyota's service needs. It's fantastic to hear that you had a great experience with our service advisor, Steve Hanna. We take pride in providing top-notch service and competitive prices to our valued customers. As a reminder, your next maintenance visit is due in 6 months or 5000 miles, whichever comes first. We're here to keep your Toyota running smoothly, and we'll be ready whenever you need us. Safe travels, and remember, we're just a click, phone call, or visit away!

October 13, 2023

My service advisor did a terrible job of listening and communicating. But the service manager made it right so I will not include the details in this review More

by JennyB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johanna
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Oct 16, 2023 -

Marietta Toyota responded

Dear Jenny, We sincerely apologize for the inconvenience you experienced during your recent visit to our service center. We understand your frustration with the tire rotation and the wheel lock key issue. You have already spoken with our Service Drive Manager, Jon Thomas, today, and you have an appointment to return tomorrow to resolve these issues. We are dedicated to ensuring that your concerns are properly addressed and that your next visit will be a more positive experience. Please let Jon know if you have additional questions or concerns during your appointment tomorrow.

September 27, 2023

Great customer service. They checked on everyone of my concerns. From the young lady who checked my car in, Brian, and the young man who changed my oil, and cleaned the lea More

by againministries
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The young lady who checked my car in.
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Sep 28, 2023 -

Marietta Toyota responded

Dear AM, We're delighted to receive your 5-star review for your recent visit to Marietta Toyota Service Center. Providing great customer service and addressing all of your concerns is our top priority, and it's wonderful to hear that Johana, Brian, and our skilled mechanic ensured your satisfaction. As a friendly reminder, your next maintenance visit is due in 6 months or 5000 miles, whichever comes first. We'll be here to assist you and keep your Toyota in excellent condition. Thank you for choosing Marietta Toyota, and we look forward to serving you again. If you ever have more questions or need further assistance, don't hesitate to reach out.

September 21, 2023

I purchased my car here in 2016. Only place I will take it for service More

by MsEmmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Patel
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Sep 21, 2023 -

Marietta Toyota responded

Ms. Emmy, thank you for your fantastic review and for being a valued customer at Marietta Toyota Service Center on Cobb Parkway South! We're delighted to hear that you trust us exclusively for servicing your Toyota since your purchase in 2016. Alex Patel, your Service Advisor, is a valuable part of our team, and we appreciate your recognition. Just a friendly reminder that your next maintenance visit is due in 6 months or 5000 miles, whichever comes first. Whenever you're ready, we'll be here to ensure your car continues to run smoothly and reliably. Your continued loyalty means a lot to us, and we look forward to serving you in the future!

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