Marietta Toyota - Service Center

Was seen promptly, notified of appropriate work, and approximate timeframe. Work was done in an hour, which I was very appreciative of! approximate timeframe. Work was done in an hour, which I was very appreciative of! More

They were polite and pleasant each and every time I have had my vehicle serviced. had my vehicle serviced. More

Great job! Very little wait. Nice waiting area. Had no issues in or out. Thumbs up. issues in or out. Thumbs up. More

There are few things I hate more than having my engine oil over filled and my other fluid levels over filled but that happened today. My engine oil was over filled by about 4 to 8 oz. On a hybrid that i oil over filled and my other fluid levels over filled but that happened today. My engine oil was over filled by about 4 to 8 oz. On a hybrid that is not a good thing. I am going to try to remove some out of the dipstick by putting the stick in several times and pulling it out when the engine is cold to, hopefully, get more oil to stick on the stick. The radiator fluid reservoir was also over filled but I can suck the extra out in the morning. OVERFILLING can cause UNDO WEAR on the vehicle. I MADE IT A POINT to tell them not to over fill the engine and they did it anyway. Also, my windshield wiper fluid was yellow. I use RainX fluid which is orange but blue and orange shouldn't make yellow. It's possible. I decided to run my wipers quite a bit while it rained to drain the reservoir which I will fill with RainX. They get 2 out of 5 instead of 1 out of 5 because they were polite ESPECIALLY the person taking the appointment. She was great AND I got out of there in a timely fashion so they deserve credit for that but it doesn't make up for doing the maintenance INCORRECTLY!!!! BTW, apparently Marietta has figured out a way to BLOCK this review from Google so that leaves me posting it here and DROPPING it a star because of it. More

Excellent Brian Kessler is the best. The minute I drove into the shop he greeted me with a smile and was ready to help me . I never like goin to dealerships, Brian Kessler is the best. The minute I drove into the shop he greeted me with a smile and was ready to help me . I never like goin to dealerships, but he made my experience very comfortable. Then went to the extreme to help me. My dealership will always be with the Marietta Toyota. More

they should advertise cut off timed i needed an oil change, i dod came 30 min before closing , they said theyre cut off is at 6. came 6 the next day called before i came and they have n i needed an oil change, i dod came 30 min before closing , they said theyre cut off is at 6. came 6 the next day called before i came and they have no one to service the car. just an oilchange More

Toyota is still selling defective products After 25+ years of Honda ownership and never having a single problem I decided it was time for a change and purchased a new 2016 Tacoma from Marietta After 25+ years of Honda ownership and never having a single problem I decided it was time for a change and purchased a new 2016 Tacoma from Marietta Toyota. Took the Tacoma in for service and was informed that there was a SAFETY recall and they could not release my vehicle unless I signed a waiver. I would not and then I was informed that my vehicle would have to stay there and the parts would not be there for two or more months. This has really negatively impacted my life since I am in the middle of a move out of state and I will never purchase another Toyota again. A lemon law attorney will be reviewing my case after 30 days and hopefully I can get back into anything more reliable than a Toyota. More

Pre purchase inspection I took two 4runners in for a pre purchase inspection, spending $240, I was told by the mechanic that the 4runner was in excellent condition and there I took two 4runners in for a pre purchase inspection, spending $240, I was told by the mechanic that the 4runner was in excellent condition and there were no issues inside, outside or mechanically. I was also told by the mechanic that there was no lift or leveling kit on the vehicle. I was excited to hear this and went ahead and purchased the 4runner, driving home to Chattanooga that evening I noticed the instrument panel didn't light up, I then had issues with the 4runner shaking while driving, I took it in to a different service place and they explained to me that the leveling kit was bad quality and the tires were unevenly worn. So it is apparent that the mechanic didn't even inspect it, if they did they would have found the instrument panel didn't light up, the tires were in poor quality, and that the lift was bad. I tried calling in, was hung up on. I left a message and never heard back. I now have to spend $2000 to fix the leveling kit and because it has a fancy suspension system I have to replace the struts and shocks as well. I would have never bought a vehicle with a leveling kit or lift on it. Don't go there. I'm thinking of hiring an attorney to deal with as they won't offer any help other than to say sorry. More

Reggie Chestnutt Wonderful experience an asset!! Always very courteous and prompt. I am a returning customer because of the great service he provides with every visit! Have referred friends and famil Always very courteous and prompt. I am a returning customer because of the great service he provides with every visit! Have referred friends and family to Marietta Toyota due to the great experiences with Reggie. More

Traumatic; troublesome. Had 2005 Tacoma brakes serviced; Had to return vehicle to 3 separate times due to squealing and popping of brakes when depressed. Each time they gave Had 2005 Tacoma brakes serviced; Had to return vehicle to 3 separate times due to squealing and popping of brakes when depressed. Each time they gave me a different excuse and tried to sell me another service. I gave up and took vehicle to Cobb County Toyota. The explained the problem and corrected it on one try. Also took my Avalon here, each time they told me I need to do multiple things to maintain vehicle. I took to Cobb County Toyota they explained that my vehicle did not need repairs. I do not trust the incompetence and continued pressure by service technicians. More