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Marietta Toyota - Service Center

Marietta, GA

4.7
394 Reviews
Call Service Center (470) 938-8436

394 Reviews of Marietta Toyota - Service Center

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April 02, 2024

Marietta Toyota is always honest with me about what my Toyota needs. I have no regrets purchasing my Toyota Corolla. More

by donwscottjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Marietta Toyota responded

Thank you, Don, for your wonderful feedback! We're thrilled to hear you've had consistently honest experiences with us and are enjoying your Toyota Corolla. Remember, your next maintenance visit is due in 6 months or after 5000 miles, whichever comes first. We're committed to being here for you. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

April 02, 2024

Everyone was very professional and kind. They are extremely efficient and answered all my questions More

by ranimal51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau
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Apr 03, 2024 -

Marietta Toyota responded

Thank you for sharing your positive experience at Marietta Toyota Service Center! We're delighted to hear about our team's professionalism and efficiency. Don't forget, your next maintenance visit is due in 6 months or after 5000 miles, whichever comes first. We're proud to be your trusted service provider and look forward to continuing to serve you. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

April 02, 2024

Never any issue with this dealership. keep doing what you guys do. Thanks a lot. More

by ERAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Marietta Toyota responded

Thank you, Erac, for the glowing review! We're delighted to hear that you've consistently had positive experiences with us. We'll certainly keep doing what we do best! Don't forget, your next maintenance visit is due in 6 months or after 5000 miles, whichever comes first. We value your continued trust and look forward to serving you again. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

April 02, 2024

Great very efficient great service and the time was excellent. Nice time excellent customer service More

by ddrh10555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Smith
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Apr 02, 2024 -

ddrh10555 responded

Great service, employees, customer service was outstanding, all my questions were answered very well.

May 22, 2024 -

Marietta Toyota responded

Thank you for the fantastic review! We're thrilled to hear that you experienced efficient service and were pleased with the timeliness and customer care provided. Just a friendly reminder, your next maintenance visit is due in 6 months or after another 5,000 miles, whichever comes first. We appreciate your trust and are here to continue providing great service. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

April 02, 2024

Your service was xxxx. ..you left the oil cap off and made the oil spill after I drove without it and even after y'all had the car for four days....you still didn't get it r More

by Lewi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Mitchell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Thomas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie was rude….And Patel couldn’t ensure the work was completed correctly
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Apr 03, 2024 -

Marietta Toyota responded

Thank you for alerting us to an issue. The engine compartment was detailed prior to you taking delivery, post repair. Our Service Manager, Jon Thomas, has already contacted you by phone to have you bring the vehicle back for an additional follow up. Please let us know if the issue is not resolved to your satisfaction.

April 02, 2024

I usually have good experience with Toyota but not at this particular location. They normally explain what they did and what my car’s condition is (if there is anything wrong). I went for a full package More

by QZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know who helped me
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Apr 03, 2024 -

Marietta Toyota responded

Thank you for your feedback. We're sorry to hear that you did not have a good experience at our Service Center. We are not able to locate a customer record under this Screenname "QZ" -- would you please call our Customer Relations Manager, Sarah, by phone at (678)831-4873 so we can apologize and assist you promptly?

April 01, 2024

This dealership is the best! There’s one closer to my home but outstanding customer service is why I’m a loyal customer. They all do a great job, but Brian K’s customer service i More

by K Logan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kessler
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Apr 03, 2024 -

Marietta Toyota responded

Thank you, K Logan, for the fantastic review! We are thrilled to be your dealership of choice due to our outstanding customer service, and we're happy to hear that Brian K. has been exceptional in addressing your concerns. Your satisfaction is our priority. Remember, your next maintenance visit is due in 6 months or after another 5000 miles. We appreciate your loyalty and look forward to continuing to serve you. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

April 01, 2024

Had an unexpected breakdown on a trip south and these guys got me up and running quickly. They didn’t over charge and did good work. More

by kyle.denhart
Recommend Dealer
Yes
Employees Worked With
Jon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Marietta Toyota responded

Thank you, Kyle, for the positive review! We're pleased we could help you get back on your trip quickly and efficiently. We value your trust and are here to assist with any future needs. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

April 01, 2024

Service was quick and easy, Service Rep was informative and very pleasant. Waiting area was clean ans comfortable. More

by tim gc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont remeber name
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Apr 03, 2024 -

Marietta Toyota responded

Thank you, Tim, for your positive review! We're delighted to hear that you had a quick and pleasant experience with our informative service rep and enjoyed our clean, comfortable waiting area. Don't forget, your next maintenance visit is due in 6 months or 5000 miles, whichever comes first. We are grateful for your trust and look forward to serving you again. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

April 01, 2024

Jesse was my service advisor, and he was able to get me in & out for an oil change. He was very professional and caring to my primary vehicle concern. Highly recommend him as your service advisor. The More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse (smith?) in the Service department
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Apr 03, 2024 -

Marietta Toyota responded

Thank you, Todd, for your feedback on your visit to Marietta Toyota Service Center. We're glad to hear Jesse provided excellent service. The customer lounge is sanitized nightly. Your suggestion for enhanced sanitary measures in our waiting area is appreciated though, and we will certainly take it into consideration. Remember, your next maintenance visit is due in 6 months or 5000 miles, whichever comes first. We are committed to your satisfaction and well-being. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

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