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Marietta Toyota - Service Center

Marietta, GA

4.7
413 Reviews
Call Service Center (470) 938-8436

413 Reviews of Marietta Toyota - Service Center

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May 13, 2023

My service advisor Stephanie is the best. She gives me great pointers to keep my vehicle in great condition. More

by TWK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Knoll , Nate Mussington
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May 15, 2023 -

Marietta Toyota responded

Thank you for the glowing review, TWK! We're thrilled to hear that Stephanie provided you with exceptional service and helpful advice. Keeping your vehicle in great condition is important to us, and we're glad we could make your maintenance experience fast and easy. We appreciate your business and look forward to seeing you again!

May 13, 2023

Very efficient and helpful, finished maintenance in less than an hour. Did the thorough check and gave the report clearly More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nehemiah Jones
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May 15, 2023 -

Marietta Toyota responded

Thank you for sharing your positive experience with us, Carol! We're thrilled to hear that your car maintenance at Marietta Toyota was fast, efficient, and thorough. We strive to provide top-notch service to our customers, and we're glad we could exceed your expectations. We look forward to serving you again in the future!

May 13, 2023

Dropped off no appointment reg service Ready in a couple of hours!! Y’all rock!! More

by Spectagal61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kessler
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May 15, 2023 -

Marietta Toyota responded

Thank you for the fantastic review, Spectagal61! We're thrilled to hear that your experience at Marietta Toyota was fast, easy, and professional. Our service team takes great pride in providing excellent work and keeping our customers informed every step of the way. We appreciate your business and look forward to serving you in the future!

May 13, 2023

Staff was incredibly helpful, kinda, and very good at explaining. I felt very well taken care of and am glad to have had such stellar service. More

by fumble.washes-0g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie at the service area
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May 15, 2023 -

Marietta Toyota responded

Thank you for the 5-star review, FW! We're glad to hear that our staff provided you with exceptional service and made you feel well taken care of. We appreciate your kind words and hope to see you again for your future car maintenance needs.

May 13, 2023

They were very professional, and did excellent work. Let me know how things are progressing. More

by ksadeckas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2023 -

Marietta Toyota responded

Thank you for the great review, K.D.! We're glad to hear that your experience at Marietta Toyota was fast, easy, and professional. Our team always strives to keep our customers updated and provide excellent service. We appreciate your business and look forward to serving you again in the future!

May 13, 2023

My service representative was not friendly at all. No smile, just real dry. Reggie. Thanks More

by Blondieg36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mitchell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2023 -

Marietta Toyota responded

Dear Blondieg36, we appreciate your feedback and are sorry to hear that your experience with our service representative was less than satisfactory. We strive to provide exceptional customer service and will use your feedback to improve. We hope to have the opportunity to better serve you in the future.

May 15, 2023 -

Blondieg36 responded

Thank you.

May 13, 2023

Unfortunately I was involved with a young lady who had been stabbed. Your staff was quick to respond and assist me with her and injuries until the first responders arrived. It was very admirable of the More

by Daryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2023 -

Marietta Toyota responded

Dear Darryl, Thank you for sharing your experience at Marietta Toyota. We are glad to hear that our staff was quick to respond and assist in a time of need. We're grateful that the situation ended well and that the young lady was able to get help. We appreciate your kind words and look forward to seeing you again (hopefully without the paramedics being called this time).

May 13, 2023

Jon always take care of business in a pleasant, professional expedient manner. He has great customer service skills. More

by Willie Jr.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2023 -

Marietta Toyota responded

Thank you for your wonderful review, Willie Jr.! We're delighted to hear that Jon provided excellent service and made your experience fast and easy. We appreciate your business and look forward to seeing you at Marietta Toyota again in 6 months or 5,000 miles, whichever comes first.

May 12, 2023

They did a great job of figuring out why my engine light was on and fixing it. They also explained it to me. They did the regular maintenance checks too and added all fluids – very informative. More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Hanna
Report | Print
May 15, 2023 -

Marietta Toyota responded

Thank you for taking the time to share your positive experience with us, Carol! We're glad to hear that our team was able to quickly diagnose and fix the issue with your engine light. We strive to make all of our maintenance visits fast, easy, and informative. Thank you for choosing Marietta Toyota!

May 12, 2023

They helped me in a timely and efficient manner. They interpreted what my maintenance needed light was on for. More

by Eileen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know there names
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May 15, 2023 -

Marietta Toyota responded

Thank you for the great review, Eileen! We're thrilled to hear that our team could efficiently get you back on the road. Safe travels, and we hope to see you again soon!

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