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Mariano Rivera Honda

Port Jefferson Station, NY

Overview
Employees
Reviews
Vehicles
4.7
1,318 Reviews
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1435 NY-112

Port Jefferson Station, NY

11776

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Showing 1,318 reviews

June 22, 2026

I had to return later in the day to correct a mistake that was made during the servicing (I still get an occasional onboard message about the software update). I also had to correct an error in the tabu More

by wtfisa Screen name?
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Codi Morton
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Jun 23, 2026 -

Mariano Rivera Honda responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

June 22, 2026

Appreciate their concern when you bring your vehicle in for service.Explanation of work to be done and cost told to you for authorization.Ride service is a plus. More

by jaypickels1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Lizak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cori
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Jun 22, 2026 -

Mariano Rivera Honda responded

Thank you for noting how carefully our team explains service details and costs. Stan and our staff were glad to provide a courtesy ride service while your Honda Accord was in the shop. Please reach out if we can help again.

June 22, 2026

Great costumer service! ! I love this dealership and will be back for all my car care needs. More

by Stephen C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Krumbiegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2026 -

Mariano Rivera Honda responded

We’re happy to hear the service on your Honda HR-V met your expectations. We look forward to helping with your car care needs whenever you return.

June 20, 2026

I spoked to Diego Bonilla we agree we would get $2000 off the sticker price but he said you have to refinance if you want to get the $2000 rebate. And if I pay in full, I will not get the $2000 discount. Thi More

by GARDENMOM1959
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cavene Bonnick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Bonilla
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2026 -

Mariano Rivera Honda responded

Thank you for bringing this to our attention. We sincerely apologize for any frustration and confusion regarding the pricing and rebate details. Our goal is always to be transparent throughout the purchase process, and we're sorry if the financing requirements associated with the rebate were not communicated clearly. At your convenience, please contact us directly so we can review the details of your conversation and work toward a resolution. We appreciate your feedback and the opportunity to address your concerns.

June 19, 2026

Everyone was super helpful and made every step of the way super simple. Highly satisfied with all the professionalism and superb service More

by michael.mingrone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Malena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oz Siddiqi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2026 -

Mariano Rivera Honda responded

Thanks for noting how smoothly your Honda Accord service went. It’s wonderful to hear our team’s professionalism and guidance made every step clear. Feel free to reach out anytime you need further assistance.

June 19, 2026

Adrian my sales representative was very nice helpful and courteous, I really liked dealing with him. More

by callistek
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Adrian Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2026 -

Mariano Rivera Honda responded

Thank you for the excellent rating. We’re delighted Adrian was helpful and courteous during your experience. We look forward to assisting you again.

June 19, 2026

The personnel at the dealership has always been pleasant and tolerant of any inquiries I have had. It makes for a pleasant atmosphere! More

by cwalsh1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Digrigoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2026 -

Mariano Rivera Honda responded

Thank you for sharing your experience. Stephanie and our service team are pleased you find our atmosphere welcoming when you bring in your Honda CR-V. We look forward to assisting you again.

June 19, 2026

Personel işini eniyi şekilde yapmaya çalışıyor başarılar dilerim araba yıkama bölümünü geliştirirseniz daha iyi olur More

by yucelyuksekbas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cavene Bonnick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucia Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Serafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Krumbiegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sevi Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2026 -

Mariano Rivera Honda responded

We’re delighted to hear our team worked hard to serve you well during your Honda service. Thank you for your positive words and your suggestion on the car wash area. We’ll be exploring ways to enhance that part of the experience.

June 18, 2026

Poor communication throughout the entire process A job that was promised for 2 hours took 2 days More

by rose4721
Recommend Dealer
Yes
Employees Worked With
Jessy
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Jun 19, 2026 -

Mariano Rivera Honda responded

Rose, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 18, 2026

I was there for an Inspection and the vehicle failed for a bubble in the tire. Easy enough fix, but it took over 3 hours to replace a tire. More

by samantharobrecht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
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Jun 22, 2026 -

Mariano Rivera Honda responded

Thank you, Samantha, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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