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Mariano Rivera Honda

Port Jefferson Station, NY

Overview
Employees
Reviews
Vehicles
4.7
1,318 Reviews
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1435 NY-112

Port Jefferson Station, NY

11776

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Showing 1,318 reviews

May 28, 2026

Charged over $500 for air conditioner repairs that are known by Honda and coved by service bulletin. I was not kept informed by any one in service department and no one there when loaner returned. Fuel in More

by stuoren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephanie Digrigoli
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2026 -

Mariano Rivera Honda responded

Thank you for your feedback, and we apologize for not delivering an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

May 27, 2026

Everyone is so professional and courteous, from the people checking me in, to the service people, and car washers! More

by anncollier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Digrigoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stan Lizak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Krumbiegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2026 -

Mariano Rivera Honda responded

Thank you so much for your kind words. We're happy to hear that your experience was positive and that our team met your expectations. We appreciate your support and look forward to your next visit. Have a great day!

May 26, 2026

Always smooth sailing never an issue very professional and the staff is always helpful and that’s why i always come back More

by ecmelio1.em
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Digrigoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stan Lizak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Krumbiegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2026 -

Mariano Rivera Honda responded

We’re thrilled to know your Honda Civic service visits run smoothly. It’s great to hear our team’s professional and helpful approach keeps things hassle-free. We look forward to welcoming you back for your next visit.

May 25, 2026

Stan was excellent . He would provide me with timely updates on my vehicle during the repairs More

by Michael Bohlen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Lizak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2026 -

Mariano Rivera Honda responded

We appreciate you highlighting Stan’s excellent service during your Honda Pilot repairs. It’s great to hear his updates kept you informed throughout the process. Thank you for your five-star rating and for choosing us to care for your Pilot.

May 25, 2026

The staff was very helpful and forthcoming with what work was done and possibly future work. Very pleasant staff. More

by cwalsh1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Lizak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2026 -

Mariano Rivera Honda responded

Thank you for sharing your five-star rating. We’re glad Stan and our team could clearly explain the work performed on your Honda CR-V and outline future maintenance. It’s wonderful to know our friendly approach made your experience a positive one.

May 23, 2026

Not a Happy customer with the service Department. Been having the same issues with the vehicle from the week that I brought the vehicle and haven't been fixed. Great talkers,no solutions a wasted tim More

by ryanbyankees
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vehicle service worker
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May 28, 2026 -

Mariano Rivera Honda responded

Ryan, we're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

May 22, 2026

Excellent follow up from being to end. Very comfortable waiting area, coffee/ snacks. Great service representative. Love the car washes. More

by bilofaro29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sevi Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2026 -

Mariano Rivera Honda responded

Thanks for highlighting our thorough follow-up at every step and for enjoying the waiting area with coffee and snacks. We’re delighted our service representative and car wash service stood out to you. It’s a pleasure to care for your Honda.

May 21, 2026

Ray was a pleasure to work with. He was friendly, professional, and made the entire process smooth and stress-free. Thank you! More

by MARCO32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cavene Bonnick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2026 -

Mariano Rivera Honda responded

It’s great to hear that Raymond made your new Honda Civic purchase smooth and stress-free. Congratulations on your Civic, and thank you for sharing your feedback!

May 20, 2026

Jose Saravia was our salesman. What a wonderful person to work with. He was extremely patient and respectful, never trying to sell us more than we wanted to buy. It was truly a More

by muletrain1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cavene Bonnick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Saravia
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Serafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2026 -

Mariano Rivera Honda responded

It’s wonderful to hear that Jose made the process respectful and that John ensured the new tires fit your needs on the used Hyundai Santa Fe Sport. We’re glad the pricing came through clearly and that the warranty aligns with your expectations. Thank you for recommending us and we look forward to your next visit.

May 19, 2026

Oz was great to deal with and made the entire experience very smooth; thank you! More

by lokeshpadhye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oz Siddiqi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2026 -

Mariano Rivera Honda responded

We’re happy Oz provided a smooth service visit for your Honda CR-V Hybrid. Your five-star rating means a lot. We look forward to assisting you again.

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