Marhofer Chevrolet - Service Center

Marhofer Hyundai had my car for almost 7 weeks for repairs. My warranty I purchased for my car were denying to pay for repairs. I went to Marhofer Chevy and spoke with Chris Marhofer and he called the repairs. My warranty I purchased for my car were denying to pay for repairs. I went to Marhofer Chevy and spoke with Chris Marhofer and he called the warranty department and got them to cover it. Thank you Chris for saving me almost $4000. More

The Service Department always provides great customer service. I trust the staff and have never had a bad experience there. service. I trust the staff and have never had a bad experience there. More

Very nice people all my questions were answered . That’s the only dealer ship I will do business ar That’s the only dealer ship I will do business ar More

I think the service was a little pricey for basic oil, filter change and tire rotation. filter change and tire rotation. More

This review gives me no pleasure but it must be written. Marhoffer has gone downhill!!! Their voice recording which seems all you ever get is a lie!! Great customer experience??? No way! Purchased a GM Marhoffer has gone downhill!!! Their voice recording which seems all you ever get is a lie!! Great customer experience??? No way! Purchased a GM vehicle from another dealership (after I purchased a new $72k vehicle from Marhoffer two years prior and $2k over invoice) and they did everything not to service the manufacturer's defects. The vehicle had less than 5k miles. The service department experience was horrific. Chris and Emil gave me the runaround about honoring GM's 3yr/36k mile bumper to bumper. It would cost their dealership nothing because GM would reimburse them. When they finally adjusted the gaps in my vehicle, Marhoffer collision left scratches on my extra optioned paint and the inside and outside was covered with half wiped off cleaning compound. Chris contacted me via email and asked for photos. I sent a minimum of six. Then he said he would look into a part for my vehicle, order it and contact me. Almost three weeks later, NOTHING! Emily was AWESOME and really tried to help but the service department management was behaving as if they were doing me a favor. It seems if you don't buy from them, they don't care about your GM automobile experience. Marhoffer has ruined their reputation and are on the verge of destroying GM's brand!! They have lost a customer and GM is on the verge of losing one as well. More

Dane was very professional and personable. He explained everything and answered all of my questions. Thanks Dane! He explained everything and answered all of my questions. Thanks Dane! More

I drive an hour each way for my service appts. And will continue to do so because I've never worked with such kind friendly people and gotten such great service. My next vehicle will definitely co And will continue to do so because I've never worked with such kind friendly people and gotten such great service. My next vehicle will definitely come from there as well. More