Marhofer Chevrolet
Stow, OH
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Very dangerous to visit. Not following covid-19 state regulations. Customers and employees walking around without masks completely and many employees wearing mask improperly. I was so shocked at how com regulations. Customers and employees walking around without masks completely and many employees wearing mask improperly. I was so shocked at how completely horrible they followed state rules and recommendations. People walking around with out masks at all. Not even simply pulled down I mean no mask to even around neck or in hand. Can you imagine how they will treat your business. they basically will do whatever is convenient for them who cares about customers. They sure don’t cate about customers and COVID-19 protection. Very very horrible stay away big warning. More
Kevin worked hard with me to come to a great purchase agreement. Ashley was also very helpful. They also delivered the car to my home about an hour away. Love the car. agreement. Ashley was also very helpful. They also delivered the car to my home about an hour away. Love the car. More
Nice easy transaction without the hassle Found a 2017 Jeep Cherokee on auto trader and calculated the price that fit my budget. I called the dealership and manager said they would honor the Found a 2017 Jeep Cherokee on auto trader and calculated the price that fit my budget. I called the dealership and manager said they would honor the price. From the moment I walked in to the final signing they treated me like gold. Bryan was my salesperson and he was not only keep me at budget but we also were able to add bumper to bumper and power train coverage (to 100,000 miles and gap coverage within my budget. I will definitely shop there next time I need a vehicle. More
Very poor service department I’ve bought 8 cars since 1991 from this dealership and will never buy from again..I bought a $40,000 truck which is by far the most money I’ve ever sp I’ve bought 8 cars since 1991 from this dealership and will never buy from again..I bought a $40,000 truck which is by far the most money I’ve ever spent on a vehicle and by far my worst experience..they lost the key to unlock my wheels and charged me for a tire rotation for which they didn’t perform..I’m assuming it was the service tech that was going through my glove box looking for the key they lost leave filthy oily palm prints all over my passenger side dashboard..before I even picked up my new truck after purchasing it several items were stolen out of my car I traded in and the manager said he would replace what was stolen and never replaced anything..my personal experience was very bad and my advice would be to stay away! More
Outstanding experience Nick was excellent to work with. We purchased in Ohio but live in pa which added a layer of complexity- nick and finance representative (woman) were Nick was excellent to work with. We purchased in Ohio but live in pa which added a layer of complexity- nick and finance representative (woman) were flawless Thanks Ron and Kim Amodeo More
outstanding customer service by saleman I have been looking for a good reliable vehicle for my son, who is a college student. I have stopped in 4 or 5 other Gm Dealers and spoke with sales I have been looking for a good reliable vehicle for my son, who is a college student. I have stopped in 4 or 5 other Gm Dealers and spoke with salesman, they all seam to not care and did not want to go out there way to help me find a good vehicle. they just want to tell me the prices. has a take it or leave it option. . Until I stopped by Ron Marhofer Chevrolet and spoke with Bryan Deyser, he spent the time with me, looking at a 2016 Cruze and went on road test and but vehicle on lift in service department so I can inspect under vehicle. Than since I lived a hour away from dealer and was by myself they even delivered the vehicle to my home. They will be my go to dealer from now on. More
Super satisfied I appreciated how organized and transparent this dealership was. Borin was fun and easy to talk to. Compared to other dealerships I tried , I felt tha I appreciated how organized and transparent this dealership was. Borin was fun and easy to talk to. Compared to other dealerships I tried , I felt that he really was there to help , not sell. Also,with two little ones in tow I loved the kids waiting room and snacks to keep them happy . More
Outstanding Experience I was assigned to Bryan Dyser and right from the beginning I could appreciate his calm demeanor. He wasn't pushy. He understands the car business. The I was assigned to Bryan Dyser and right from the beginning I could appreciate his calm demeanor. He wasn't pushy. He understands the car business. The most important thing was that the entire staff valued their integrity. What they said is what they meant and it's what they stood by. Total transparency throughout the entire process. Would recommend to anyone looking to get a fair price on a vehicle. I drove 2.5 hours just for the prices. If you live closer, this place should be your first stop. More
Painless and quick. Just went to look at a couple Escapes since they had several in stock. Ended up buying one that day, just couldn't pass up the deal and the staff was Just went to look at a couple Escapes since they had several in stock. Ended up buying one that day, just couldn't pass up the deal and the staff was very friendly. More
In and out! I’m still working on my credit so I didn’t qualify for a top tier lease offer but the staff at Marhofer in Stow provided a number of available options I’m still working on my credit so I didn’t qualify for a top tier lease offer but the staff at Marhofer in Stow provided a number of available options for leasing or buying keeping in mind my husband and I’s budget. They found me a once leased 2015 Chevy Cruze within my budget. The interest wasn’t the best but that’s not their fault. I intend to pay more than the minimum as much as I can and possibly refinance at a lower rate. I am hoping I can pay it in full early. Either way I was treated with care and respect and was listened to. I highly recommend the staff! Brian and Autumn were great! I only gave the price a “poor” rating because my interest was so sickingly high and drove the overall cost to finance so high but my monthly payments are within my budget. More