Margate Chrysler Dodge Jeep Ram - Service Center

They don't know the manufacturer's listed services schedule, they don't follow instructions, they have difficulty diagnosing known problems on the first visit and charge you for their mistakes, they t schedule, they don't follow instructions, they have difficulty diagnosing known problems on the first visit and charge you for their mistakes, they try to charge double for warranty work, they do not know factory warranty parameters, they're extremely difficult to get on the phone or get a response from... there's more, I'm tired of typing this. More

Over the years of me getting service at this dealership my visit last month was the best visit that I had. I always dread going there to get my vehicle serviced because the staff seems clueless and service my visit last month was the best visit that I had. I always dread going there to get my vehicle serviced because the staff seems clueless and service takes forever. This visit Was quick And my account manager was Friendly, courteous, and highly Efficient. More

Very bad service! 1- My Caddy XT5 that I bought at Arrigo has one Bridgestone tire and four Good Year. Even the service advisor Brian Crystall noticed and pointed 1- My Caddy XT5 that I bought at Arrigo has one Bridgestone tire and four Good Year. Even the service advisor Brian Crystall noticed and pointed it out. You were supposed to rotate the tire which is included. Guess what? The tire is in the same location (passenger rear) as I turned in so it tells me that the tire rotation was not performed. They cannot claim that they did not have the wheel key because it is in the passenger compartment as the last time. 2- I scheduled the service early 10am so they can perform for the 1st time the Arrigo Advantage Package that I bought. Nothing was performed.. Inside the car was dirty ( I leave it on purpose. I am the one that clean / detail my car), the wheels had the same dust, etc. In fact, I rented a car so you could take your time performing the Arrigo Advantage Package. I am afraid if they did not perform the oil/filter change. If I would not have paid for the next nine oil/filter change, I would go to another dealer. More

Had an overall great experience at this dealership. Was able to drop my jeep off explain the issue and have it fixed within a week as opposed to having it at the other Arrigo dealership by the Sawgrass Was able to drop my jeep off explain the issue and have it fixed within a week as opposed to having it at the other Arrigo dealership by the Sawgrass for over three months with no communication. I would recommend this dealership. More

Ufredo was excellent. I made an appointment for Saturday morning. The service area was very busy. Ufredo told me an estimate of when my car would be ready and he nailed it I made an appointment for Saturday morning. The service area was very busy. Ufredo told me an estimate of when my car would be ready and he nailed it. Done on time for the price quoted. Thank you! More

Adrian, more my service writer made me feel comfortable and confident that my car was being taken care of and repaired at a fair price which it was, the wait time was very short. Would recommend the servi and confident that my car was being taken care of and repaired at a fair price which it was, the wait time was very short. Would recommend the service department and Adrian to help anybody More

Service was great and everything went smoothly as I always expect from them , thank you! always expect from them , thank you! More

My first time and I love this place so far, it was fast and ease to made an appointment, find the place, waited inside, and Fidel Miranda was really nice and helpful, I’ll make my place to go every oil cha and ease to made an appointment, find the place, waited inside, and Fidel Miranda was really nice and helpful, I’ll make my place to go every oil change . Thank You Fidel and Thank You Arrigo Margate, More

Felt I was dealing with the 40 thieves. How can a $30 oil change and installing a battery cost $800 plus. When I vomplaon bill cut in half. Still too much but will simply not return. How can a $30 oil change and installing a battery cost $800 plus. When I vomplaon bill cut in half. Still too much but will simply not return. More