Margate Chrysler Dodge Jeep Ram - Service Center
Margate, FL
2,090 Reviews of Margate Chrysler Dodge Jeep Ram - Service Center
Had great service from Service Advisor Fidel Miranda at Arrigo Dodge Margate. I have a 2016 Dodge Durango Citadel. Had extensive maintenance done to correct motor mount , electrical , fuel and transmission Arrigo Dodge Margate. I have a 2016 Dodge Durango Citadel. Had extensive maintenance done to correct motor mount , electrical , fuel and transmission problems. Got my Durango back in like new shape with most of the repairs covered by my Mopar extended Warranty. Very happy with my almost new car now. More
Customer service needs to improve in communication skills. I’ve had problems with my 2019 Jeep compass since day 1. No call updates on car being serviced. I had to call several times (after being h skills. I’ve had problems with my 2019 Jeep compass since day 1. No call updates on car being serviced. I had to call several times (after being hung up on 3 times) for updates only to find out I needed a rental at almost closing time. Car was under extended warranty and Arrigo was trying to charge me extra. Had they checked my information, clearly it was there for their viewing. Highly dissatisfied with this dealership. More
Was told wait would be an hour- hour 1/2 for oil change. I returned after this time and one person told me the car was not brought back yet. Another told me the water pump was broken and it would take longe I returned after this time and one person told me the car was not brought back yet. Another told me the water pump was broken and it would take longer. If that was the case they should’ve called me to inform me it would take longer so I’m not stuck waiting at the dealership. Took about 4 hours for an oil change, tire rotation and water pump replacement not an hour hour 1/2. More
Timely and friendly service from David. Estimated wait time was accurate and even had my car washed after my oil change. Thanks for going above what was required. Estimated wait time was accurate and even had my car washed after my oil change. Thanks for going above what was required. More
Service writer was very professional. Listen to my problem and explain to me what they were going to do. Keeped in phone contact with me until the car was completed. Got the car back ran Listen to my problem and explain to me what they were going to do. Keeped in phone contact with me until the car was completed. Got the car back ran fine,repair was completed couldn’t be happier. More
My experience at Arrigo is always satisfying. Great customer service, friendly staff. Great communication when your car is being serviced, as well as notifying you if any additional work needs to Great customer service, friendly staff. Great communication when your car is being serviced, as well as notifying you if any additional work needs to be done More