Margate Chrysler Dodge Jeep Ram - Service Center

Laura was the only positive in this whole experience. She was very kind. I brought my minivan in on 8/4 for an ignition recall . (The part had been ordered for me in a previous attempt to repair. At tha She was very kind. I brought my minivan in on 8/4 for an ignition recall . (The part had been ordered for me in a previous attempt to repair. At that time, I showed up for my appointment and the computers were down so no work was done). The wrong part was ordered, so a temporary ignition was installed and correct part was ordered. I returned on 8/11 for the correct part to be installed. After having to Uber back and forth for a second day, my car was repaired. The problem was that the technician was not careful and cracked my dashboard in multiple places. Laura checked for a replacement, but the part is discontinued. The only solution offered was to duct tape the pieces together.... which to me is unacceptable. I understand that my car is a 2010 and not perfect and some parts may be brittle. Notwithstanding, you are the dealership for this model vehicle and you should be professional in dealing with this type of situation. When I leave my car for repairs, I should be able to trust that no harm be done. More

Service advisor Brian was great; but the parts being on back order left my vehicle unfixed. back order left my vehicle unfixed. More

David Dennison is the best. He always treats me right and is on time. He is honestly the main reason I keep coming back, he is that good He always treats me right and is on time. He is honestly the main reason I keep coming back, he is that good More

Laura is fantastic as always. She’s extremely helpful and is very informative and always on the ball. She’s extremely helpful and is very informative and always on the ball. More