Margate Chrysler Dodge Jeep Ram - Service Center

Came in for regular maint, plus issues with CarPlay and replacement of windshield wipers that were offered free through your dealership. CarPlay is still having issues, due to the fact that the issue could replacement of windshield wipers that were offered free through your dealership. CarPlay is still having issues, due to the fact that the issue couldn’t be duplicated. Windshield wipers are smaller than the original wipers, not sure why I wasn’t given the same size of the original wipers. Service adviser never gave me updates, I left messages which weren’t returned, when I finally reached him to ask if car was ready for pick up it sounded like they hadn’t even started (almost 24 hrs after drop off). He said he would call me before end of day and never called me with an update. He also failed to mention that he would be off the following day so I called and left messages, but luckily I always call main number in the afternoon for anyone to give me an update. I did however have fantastic interaction with Janna over the phone. She was extremely helpful. I have yet to have a decent experience at this dealership with a service advisors. I came from Honda before this and they were fantastic and always on top of their customer service so I’m very disappointed especially since I live 30-45 mins away. I’m actually closer to Joey Accardi but chose Arrigo because your sales department was so much better than Accardi at the time. I thought if the service department was too it would be well worth the drive. More

Great service, great people and quick turn around. I was very satisfied overall, thank you! I was very satisfied overall, thank you! More

The representative was very helpful and assisted me with all my auto needs. She was great! all my auto needs. She was great! More

Your service was a service Tech. Ethan was very helpful is did everything in his power to help me? Are you strongly appreciate it as help? Do I have to bring my my car there for serv Ethan was very helpful is did everything in his power to help me? Are you strongly appreciate it as help? Do I have to bring my my car there for servic e? More

Very polite and very detailed service with a smile need more like here in this world more like here in this world More

Personalized Service Attentive Timely Clean Coffee A lot of people Cute guys Friendly Safety Jeep Timely Clean Coffee A lot of people Cute guys Friendly Safety Jeep More

My encounter was as good as expected. I was attended to as quickly as possible. I was attended to as quickly as possible. More

Nick was great! I’ll be requesting him for my next service. Thank you for assisting me! I’ll be requesting him for my next service. Thank you for assisting me! More

I am new to this dealership and have had excellent customer service and a comfortable waiting area customer service and a comfortable waiting area More

Every time I go there , I deal with David in the service department, that gentleman is an asset to your establishment, he’s kind , courteous, knows how to talk to people and solve problem. department, that gentleman is an asset to your establishment, he’s kind , courteous, knows how to talk to people and solve problem. More