Margate Chrysler Dodge Jeep Ram - Service Center

I called before going to the dealership to see if I would get service on my car! I got there, and I was very poorly attended by Ufredo, who was in a hurry to leave, it was 4:30 pm and he would have to leave get service on my car! I got there, and I was very poorly attended by Ufredo, who was in a hurry to leave, it was 4:30 pm and he would have to leave at 5 pm! on the phone they said it would have to arrive before 6 pm! I was waiting for more than 30 minutes for someone else who could help me! She answered me better and managed to solve what I went to do! More

Service advisor was very thorough and kept me informed about service needed in the future. about service needed in the future. More

After a battery issue I had in my Grand Cherokee, I brought my vehicle to Arrigo Dodge Chrysler Jeep in Margate and experienced multiple departments. My service advisor, Brian Crystall, was delightful, brought my vehicle to Arrigo Dodge Chrysler Jeep in Margate and experienced multiple departments. My service advisor, Brian Crystall, was delightful, personable, and informative. Being a nightshift nurse from 7pm-7am, I’m usually sleeping during “business hours.” Brian’s mindfulness of this while also keeping an open line of communication and providing frequent updates was very much appreciated. At the end of my service encounter, I asked Brian for a recommendation of who to speak to in sales and he sent me over to that department. Richard Matos eagerly assisted me and answered all my questions during the process of purchasing my Jeep. Michael, in the finance department, made me feel comfortable and walked me through everything without feeling pressured. The cohesiveness between each department was seamless and made me feel that they truly valued me as well as my time. I have leased numerous vehicles in the past and this was my first time purchasing one. Previous encounters at other dealerships have made me feel uncomfortable, borderline harassed and gave me fear and dread of car dealerships. This was absolutely not the case here. Everyone I encountered at the dealership made me feel welcome and seemed happy to help. The entire experience was an enjoyable one and I would absolutely recommend this dealership to anyone. More

I dropped my car off with no appointment, but as soon as David Denson saw me standing there waiting he was the first to ask me if I needed help with anything. Where as no one else did that approach and a co David Denson saw me standing there waiting he was the first to ask me if I needed help with anything. Where as no one else did that approach and a couple other people did see me. He was able to properly answer my questions and suggested things that could be useful to me in the long run. He did not force or push me to do anything, only suggested it which I appreciated. He told me how long it would be and he was right on the dot and he provided me with a call to let me know the car was finished. More

I got an oil change and an alignment done and my vehicle still pulls to the right. Now my steering wheel shakes when driving. They said my washer fluid was in the green meaning full and it was actually emp still pulls to the right. Now my steering wheel shakes when driving. They said my washer fluid was in the green meaning full and it was actually empty. I tried to contact them but no response, so I did the automated chat and still waiting to hear from the service manager. The employees were nice when I went in I just wish my vehicle was done right. More

Fidel was awesome. He helped me in everything I need. I always do my maintenance there. He helped me in everything I need. I always do my maintenance there. More

Great service department, professional staff, quick service no complaints here, will definitely be coming back here service no complaints here, will definitely be coming back here More

Everyone I spoke to was helpful and incredibly nice! Best service center experience I’ve ever had. Best service center experience I’ve ever had. More

Good service, no real wait, I was taken in immediately, and did not wait very long and did not wait very long More