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Margate Chrysler Dodge Jeep Ram - Service Center

Margate, FL

4.4
2,090 Reviews

2,090 Reviews of Margate Chrysler Dodge Jeep Ram - Service Center

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February 10, 2021

I would’ve given 1 stars if not for the ladies who accepted payment. The service department doesn’t pick up phone calls, they call you back 2-3 hours after you leave a message, no one is aware of the More

by illusion441
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Christall
February 10, 2021

Facil acceso a las instalaciones,muy bien identificados los departamentos. Ademas la atencion es rapida y eficiente. Sumado a la comodidad cuando se espera la atencion al vehiculo More

by VPG48@HOTMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Julio Tello
February 05, 2021

Excellent Service Department! Thank you Brian Crystall; explained everything in detail and what to expect for costs. Lounge area was clean. All staff were friendly. More

by SHERRIESUCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Crystall
February 03, 2021

Fast, efficient, professional, friendly. My service advisor, Hector, made the warranty process simple and efficient and was able to get me into a rental car because my vehicle was going to be in the sh More

by CDMCALLISTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector
February 03, 2021

I have a prepaid service plan from another dealer, but choose to spend my money at Arrigo because of their superior service and awesome customer service. This trip I was quoted a time for my completed ser More

by RICKGRANATA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector
February 03, 2021

A good morning would help and I understand about covid-19 having individuals on alert but I had a mask on lets just treat everyone the same regardless of age or anything else I wish you guys would hire more More

by BRIANWALLACE82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Wagner
February 02, 2021

I bought my Pacifica here and passenger armrest was defective. Brought the car in to have it fixed. I was told to go to waiting room and after 4 hours I went to check on the progress. They hadn't even More

by GREGGORMAN0
Customer Service
Recommend Dealer
No
Employees Worked With
Xxx
November 22, 2020

Yesterday I went for an oil change and tire rotation on my 2019 Jeep Cherokee in the express lane. First I waited out by my car and no one acknowledged me so I went inside. Finally some one called me over More

by slblakelyatc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manager
November 06, 2020

Today I serviced my 2019 Jeep Grand Cherokee at the Arigo Jeep Margate store. I’ve had oil changed at this dealership in the past and paid $78.83 6 months ago. Today they charged me $118.51. I mentioned that More

by bkantner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hector Roque
September 23, 2020

Service department driver backed into my 2014 Jeep Grand Cherokee while it was parked at the service entrance waiting to be towed to another location. Service Director Michael Lewis claimed responsibility f More

by GBROIDE12
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Greenberg and Michael Lewis
Sep 25, 2020 -

Margate Chrysler Dodge Jeep Ram responded

We are looking into this and will reach out when we have more information. Thank you.

Sep 28, 2020 -

GBROIDE12 responded

The accident happened on 08/18/2020 where you guys said your insurance company would contact me within a couple of days so you have had since 08/18/2020 to "look into this" yet nobody has returned any of my calls or e-mails aside from this response above. I have pictures and written statement from your Service Director claiming responsibility yet nobody has contacted us back. There shouldn't be much for you to "look into" as it is pretty clear cut.

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