Margate Chrysler Dodge Jeep Ram - Service Center
Margate, FL
2,090 Reviews of Margate Chrysler Dodge Jeep Ram - Service Center
I dropped of my car Thursday for work and never received an update. I picked it up Monday and nothing could be done. No one seemed to know what was happening. Turns out the claim to work was never filed an an update. I picked it up Monday and nothing could be done. No one seemed to know what was happening. Turns out the claim to work was never filed and parts never ordered. I needed up having to pay 60$ in Uber fees to get from/to the dealership and no work was done for 5 days. More
Took my Renegade in due to a recall. Brandon Payne....thank you for advising me to come in. Ultimately, my engine had to be replaced due to an oil consumption issue. At no cost to me, thank God. Payne....thank you for advising me to come in. Ultimately, my engine had to be replaced due to an oil consumption issue. At no cost to me, thank God. They immediately got on getting approval from Chrysler, ordering the part, and installing the new engine. Also, provided me with a rental. From start to finish, Garrett Shaw/Service Advisor, updated me on everything. Missed not having my car for 2 weeks, but knew it was out of their control. I trust this location and will only take my "baby" here. Found another issue and repaired it. Made sure that before returning my car to me, it was 100%.All the advisors are professional and knowledgeable. More
THIS IS THE 3RD TIME IM TAKING MY 2019 JEEP WRANGLER FOR THE SAME PROBLEM: THE JEEP DEATH WOBBLE, A VIOLENT SHAKING AT 50+ MILES PER HOUR. TOTAL LOSS OF CONTROL WHILE DRIVING. ZERO HELP. TERRIBLE SERVICE THE SAME PROBLEM: THE JEEP DEATH WOBBLE, A VIOLENT SHAKING AT 50+ MILES PER HOUR. TOTAL LOSS OF CONTROL WHILE DRIVING. ZERO HELP. TERRIBLE SERVICE. NOBODY HAS A CLUE OF WHAT THEY'RE DOING AT ARRIGO More
We had some communication issues, but the work got done. Brian Crystall was most helpful in getting me back to the dealership when my vehicle was ready for pickup. Final price was much lower that what was o Brian Crystall was most helpful in getting me back to the dealership when my vehicle was ready for pickup. Final price was much lower that what was originally quoted, and that was most appreciated. More
the whole process of purchasing my new jeep was awesome. as a new jeep owner i had some apprehensions, concerns, questions... but everyone involved was friendly, knowledgeable, very professional! as a new jeep owner i had some apprehensions, concerns, questions... but everyone involved was friendly, knowledgeable, very professional! More
Professional staff and service. Cleanliness of the facility. Convenient hours and location. Availability and ease of making a service appointment online. Selection of vehicles accessories. facility. Convenient hours and location. Availability and ease of making a service appointment online. Selection of vehicles accessories. More
Customer are treated like xxxx. No one care or limit disrespectful. Spent a whole afternoon to receive a receipt.. It seems that the rep was doing his possible but the management team and how the things disrespectful. Spent a whole afternoon to receive a receipt.. It seems that the rep was doing his possible but the management team and how the things was handled, was terrible.. Really a scam, no more car with dodge, only doing their free recall. More
Excellent customer service from the moment you drive up. Staff was friendly and helpful. My windshield fluid wasn’t working; issued resolved however they did need to recheck work when I arrived to pick up m Staff was friendly and helpful. My windshield fluid wasn’t working; issued resolved however they did need to recheck work when I arrived to pick up my car. More