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Margate Chrysler Dodge Jeep Ram - Service Center

Margate, FL

4.4
2,090 Reviews

2,090 Reviews of Margate Chrysler Dodge Jeep Ram - Service Center

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October 12, 2021

Excellent service, I might come back to shop for another vehicle…. Wonderful customer service super More

by MELCOOL954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
October 10, 2021

I was very happy with my service. Got an oil change. Will bring it back in for a tune-up. More

by skippydoodle79@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Crystall
October 09, 2021

Brought my car for engine repaired. After the repair the same problem was still occurring. Brought back the next day. I had to call every single day and leaving message for a week with no response. After fi More

by BENIKAVALO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed
Nov 26, 2021 -

Margate Chrysler Dodge Jeep Ram responded

We can understand your frustration and apologize your visit with us wasn't better. We appreciate your feedback and will use it to improve our customer service in the future. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

October 09, 2021

Jonathon is always a pleasure to work with. He made sure to keep me updated on the work being done to my car. More

by RACHELMCW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon Herrera in service
October 08, 2021

Absolutely horrible! No communication left several messages no cb! Had my truck for 2 weeks had to physically go there 3 times in that 2 weeks to get someone to tell me what was going on!! Bad service More

by DSANTILLI0929
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Rashad
Nov 26, 2021 -

Margate Chrysler Dodge Jeep Ram responded

We apologize for any lapse in communication on our end. We will work towards improving our follow up. Thank you for your feedback. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

October 08, 2021

Did not resolve issue and slow too slow. I will not be retuning to this location. More

by m.bramwell09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed
Nov 26, 2021 -

Margate Chrysler Dodge Jeep Ram responded

M., we apologize for anything we've done to earn this rating and would like to learn more about your visit. Please send us an email with any other information you'd like to share. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

October 06, 2021

Service Advisor David was very attentive. He assisted me as soon as I entered the office area, which I greatly appreciate. More

by SYDNEY9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Denson
October 06, 2021

If I could put a lower rating, I would. My vehicle was damaged by the service tech while performing warranty work. The process to get it repaired took over 2 months and it took them over a week to do the More

by bambilism
Quality Of Work
Recommend Dealer
No
Employees Worked With
Garrett Shaw, David Denson
October 04, 2021

Great Car Service. Brian is always super attentive and nice to his customers. Would highly recommend More

by anapuravida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
September 28, 2021

Grate Service also clean my jeep. It was look like brand new!! Brian Crystal was amazing and friendly also very helpful. Amazing person. Thank you More

by Snow White
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian crystal
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