Margate Chrysler Dodge Jeep Ram - Service Center

Second time at the coming to service dept and can't get issues fix due to them not reproducing the isssue...radio delamination not covered by them, have to contact uconnect. Theme on radio and odometer not issues fix due to them not reproducing the isssue...radio delamination not covered by them, have to contact uconnect. Theme on radio and odometer not the same and have not been address.Everytime I go they are friendly and courteous...but don't fix my issue which is most important. More

The service advisor was very arrogant and not very helpful. I had to take it to the Sawgrass location and there we received professional and caring service. helpful. I had to take it to the Sawgrass location and there we received professional and caring service. More

my car was stopped for 2 days at the dealership , I asked them to send me a real diagnosis , because I would have already approved that the car engine would be fixed , I lost 2 days of work . my car still h them to send me a real diagnosis , because I would have already approved that the car engine would be fixed , I lost 2 days of work . my car still has a problem More

Service dept was TERRIBLE.. Communication is a joke! Service dept was TERRIBLE.. Communication is a joke! From service to upper management Had my car for 2 months and all the the work still wasn’t Service dept was TERRIBLE.. Communication is a joke! From service to upper management Had my car for 2 months and all the the work still wasn’t done when I picked it up. Instead of getting the service manager to actually answer a call, I was told to make the 2+ hour drive to get him in person Take your vehicle ANYWHERE ELSE!! More

2 days my cargo van was parked , I was not diagnosed with the problem . I lost 2 days of work, and I still had to pay $200 for them to do nothing. the problem . I lost 2 days of work, and I still had to pay $200 for them to do nothing. More

I did not have a positive experience. In the end, David was a good service advisor but the original one claimed he had called the rental car company on my behalf to let them know a few days were covered, k was a good service advisor but the original one claimed he had called the rental car company on my behalf to let them know a few days were covered, kept giving me time frames he would call me back with updates on my car and those would pass so I would have to call and wait on hold for 10-15 minutes to get someone to talk to and they ended up switching my advisors. I knew the repairs would take a few days and they offered to pay 2 days of car rental, but then I was charged the full amount from enterprise and I'm still dealing with it. My entire visit was a headache. Might be driving farther next time to go to a different Jeep dealership. More