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Margate Chrysler Dodge Jeep Ram - Service Center

Margate, FL

4.4
2,090 Reviews

2,090 Reviews of Margate Chrysler Dodge Jeep Ram - Service Center

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December 01, 2021

I dropped my car off on a Friday, with an appointment. They said they would need more time with the car and I said I could leave it overnight. No one ever called me to give me an update or tell me when my More

by philliphorne3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Izzo
Dec 09, 2021 -

Margate Chrysler Dodge Jeep Ram responded

Phillip, we apologize that our communication wasn't better. We appreciate your feedback and will be sure to share your comments with our team. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

November 30, 2021

They quickly and efficiently fixed my issue.The service They quickly and efficiently fixed my issue. The service rep was very accommodating and friendly. More

by joecop17788
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service rep David
November 28, 2021

I went for a scheduled maintenance around 1:30pm. The agent was very unwelcoming. Then I waited 3hrs and was told there was nothing wrong with my car when I informed him of a minor issue. More

by jacksonsheryl22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure of name
Dec 09, 2021 -

Margate Chrysler Dodge Jeep Ram responded

We apologize that we didn't meet all of your needs. Please send us an email so that we can look into this further on our end. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

November 25, 2021

Muy buena atención, servicio excelente y una muy buena variedad de autos con muy buena calidad More

by CARLOSMRB1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lyon
November 23, 2021

Brian Crsytall is always very professional keeps me informed, and feel I can trust him. More

by STEVE@ACCULABELINC.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Crystall
November 23, 2021

A Good Service they attended to me Quickly and very kindly, the rough time was good, in general a good experience More

by Raidel Leon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Crystall
November 21, 2021

Bad. After paying $ 3,530, my car was not fixed properly. I did not left the dealership after my engine mounts and leaks was fixed, the whole was shaking and vibrating. The engine was making a noise after th More

by Carlos Jimenez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryan and Ufredo from Service dpt.
Nov 26, 2021 -

Margate Chrysler Dodge Jeep Ram responded

Carlos, we apologize if this was your experience with us. We will find out more about this issue from our service team and would always welcome an email from you with further information. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

November 21, 2021

I received excellent customer service from Brian Crystall. He kept me informed on the issue with my car, explain the process I had my car ready for pick up in a timely manner. More

by tj_22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
November 19, 2021

I just did multi-point inspection. But I didn't get report becuase of printer issue. Can you send the report to me by email? More

by jichao_yu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
November 19, 2021

David in the service department was great. Easy to work with and communicated everything as it was happening. More

by MSPATRON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David-Service Department
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