Margate Chrysler Dodge Jeep Ram - Service Center

$189.95 to switch the interior lights back to normal feature when opening/closing door lights illuminate, is way too much of a charge, it is an excess, I am sorry, but I feel ripped off, with such a cha feature when opening/closing door lights illuminate, is way too much of a charge, it is an excess, I am sorry, but I feel ripped off, with such a charge. Not only that but when picked up my truck from an Oil change service, the oil levels where not reset, not even a new Service Miles sticker were placed on the windshield, making me feel the Oil change service was not done, making me come back to the dealership to complain about it, I had to pay $301.84 for a simple oil change, and to switch the interior lights feature to normal, for that, I should have at least the oil levels reset in the truck, and the service miles sticker on the windshield. I am sorry but like I said before I feel ripped off, and I will never go back to service my truck to Arrigo Margate, neither recommend that dealership to my friends or people I know. Vehicle owners need to trust on service advisors, to me It is impossible to trust on this dealership to service my truck, or any other car. My business is a tiny little part of your total revenue, but it will represent a lot when referring to other people. Very Bad experience. More

Took it back to check a constant noise in the brakes from the previous repair to the brakes. And now after replacing rotors and pads, the noise is back after 2 days. the previous repair to the brakes. And now after replacing rotors and pads, the noise is back after 2 days. More

Brian my service adviser dose a great job keeping everyone moving forward. Clean comfortable waiting area everyone moving forward. Clean comfortable waiting area More

Great service advisor. Dev. Friendly and knowledgeable I would recommend him to anyone who asked would recommend him to anyone who asked More

Unfortunately I can’t give you zero stars.. I would if I Unfortunately I can’t give you zero stars.. I would if I could . I was lied to and was ridiculously over charged for a service part and labor. I wi Unfortunately I can’t give you zero stars.. I would if I could . I was lied to and was ridiculously over charged for a service part and labor. I will never be back and I’ll tell all my friends about it :( More

The workers will in the service area seemed put out to actually have to work. I stood there for 10 min. before I had to walk over to someone to ask for help. The actual mechanic was very friendly and expl actually have to work. I stood there for 10 min. before I had to walk over to someone to ask for help. The actual mechanic was very friendly and explained the issues. The next day when I returned to pick up my vehicle my service rep. wasn’t there and the other reps were all reluctant to help me out. Then one guy said I guess he would help after waiting on another person who came in after me. This place consistently has given me poor service for a couple years now. I will not be bringing my vehicle back, nor buying another vehicle from here. More

despite the delay in delivering the car ready the service was excellent. I was not offered a car wash. i would like to get the car clean. was excellent. I was not offered a car wash. i would like to get the car clean. More

they take their time to figure out what was wrong with my truck and to make sure it was safe to drive before they give it back to me. truck and to make sure it was safe to drive before they give it back to me. More

They took my vehicle in for service at the appointment time. I originally opted to wait. After the original estimate on time, my service rep Rob informed me it would take additional time to complete the s time. I originally opted to wait. After the original estimate on time, my service rep Rob informed me it would take additional time to complete the service and arranged for an uber to take me home and pick me up. I couldn't ask for a better experience. More

Disappointed after 2 years of getting my car here and having to do the service, the service department gets worst and worst they are so disorganized. Every time i have an appointment is useless, there’s having to do the service, the service department gets worst and worst they are so disorganized. Every time i have an appointment is useless, there’s always a line with the workers having horrible sense of accountability and overall unprofessional. I was hearing conversation about them making fun of losing a customers key. I was there for an oil change and to check for any electric issues. I ask that advisor if they will give me a call when the car is ready he confirm my phone number and told me it would be ready in 3 hours so I left my car at 11 AM I didn’t hear anything back so I called around 5 PM nobody would answer the phone, so by the time I got back to the shop it was 6 PM and they told me they service department was close and they didn’t have the keys to my car so there was nothing they could do about it. I had to miss a day of work the next day because they never call me and didn’t give me my car back. I called the next morning comes to find out they didn’t do a single thing to my car… Overall terrible experience. More