Marcotte Ford

From the time I walked in the door until I drove off the lot things could not have gone smoother. I had many questions as to whether I should lease again or keep what I had and go with a loan. Between B lot things could not have gone smoother. I had many questions as to whether I should lease again or keep what I had and go with a loan. Between Bill, Cody and Richie their answers resulted in me leasing another Ford Escape. This is my 3rd one, all from Marcotte. I can't thank them enough for making the experience so pleasant. If you are in the market for a new car, take the time to visit them, you won't be disappointed. More

I purchased a 2022 Bronco Sport Badlands from Marcotte Ford and was sold a $1,600 Preventative Maintenance Warranty by Bill Mackey, the person who completed my transaction. The way this plan was explained Ford and was sold a $1,600 Preventative Maintenance Warranty by Bill Mackey, the person who completed my transaction. The way this plan was explained to me during the sale was misleading and not what I expected. Bill told me the warranty would cover routine maintenance like oil changes, wiper replacements, brake pads, and one rotor resurfacing. He said to tell him how many oil changes I would need per year based on mileage, and that would determine my coverage. He also said I could visit any dealership for those services under the plan. After my third service visit, I finally asked for details on what the warranty actually covers. I was surprised. The service advisor laughed when I asked about rotor resurfacing, saying that rotors are almost always replaced, not resurfaced. They showed me that the plan only covers oil changes and cabin air filters, and my coverage ends at 61,000 miles, which is what I purchased. According to the Ford preventative maintenance schedule I was shown, none of the other services I was told about would be needed during the coverage period. I paid $1,600 for a plan that only covers a few basic services and is not worth the cost. Future customers should make sure they fully understand what they are purchasing before agreeing to this type of warranty. More

Very helpful very friendly this is my second vehicle from there great service everyone there are very good with there jobs there great service everyone there are very good with there jobs More

Excellent service Adam helped looked for truck really quick would recommend him and his dealership!! quick would recommend him and his dealership!! More

Everyone at Marcotte was great! I was very happy with my purchase, would definitely recommend! I was very happy with my purchase, would definitely recommend! More

The dealer took the time to make sure the transaction was successful. Great communication. Satisfied with service successful. Great communication. Satisfied with service More

Vaughn did a great job helping me find what I was looking. I would highly recommend Marcotte Ford. looking. I would highly recommend Marcotte Ford. More

Honest folks that put the customer first. Very helpful and understanding employees. Wonderful experience. Would recommend to others. Very helpful and understanding employees. Wonderful experience. Would recommend to others. More

Jack and Richie have been extremely helpful. For some reason the process itself was usually difficult, but they were so patient, and personable, they walked me through step by step to complete For some reason the process itself was usually difficult, but they were so patient, and personable, they walked me through step by step to complete the process. Jack kept me informed and updated right throughout the process. Thanks again for all your patience and help! More