Marcotte Ford
Holyoke, MA
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Honest folks that put the customer first. Very helpful and understanding employees. Wonderful experience. Would recommend to others. Very helpful and understanding employees. Wonderful experience. Would recommend to others. More
Jack and Richie have been extremely helpful. For some reason the process itself was usually difficult, but they were so patient, and personable, they walked me through step by step to complete For some reason the process itself was usually difficult, but they were so patient, and personable, they walked me through step by step to complete the process. Jack kept me informed and updated right throughout the process. Thanks again for all your patience and help! More
from sales to service very knowledgeable of there vehicles. very nice to work with. lug nuts grill inside is a good place to have a bite to eat. vehicles. very nice to work with. lug nuts grill inside is a good place to have a bite to eat. More
Awesome sales and financial people. Very personable and knowledgeable. The process was quick and easy. I have purchased all of our vehicles from this dealer for the past 20+ years. H Very personable and knowledgeable. The process was quick and easy. I have purchased all of our vehicles from this dealer for the past 20+ years. Highly Recommend. More
I didn’t experience any pressure at all in my experience purchasing a new F250 from Marcott Ford My sales person Damien Parker helped me All the way through the process. He called with updates on my ne purchasing a new F250 from Marcott Ford My sales person Damien Parker helped me All the way through the process. He called with updates on my new vehicle purchase and helped me out after delivery with different video instructions to perform certain programming tasks. Also I would like to recognize John Chivers in the Marcott service department for the excellent service with my last F150 truck. More
I went to Marcotte Ford just inquiring about my trade in and purchasing another Ford Explorer. I got a letter in the mail. I met Adam. What a great salesman. He understood that I could not make a final d and purchasing another Ford Explorer. I got a letter in the mail. I met Adam. What a great salesman. He understood that I could not make a final decision because my husband was not with me. We took a ride in the white 2021 Ford Explorer he drove, I loved it. After that made an appointment for Monday for my husband to check it out.. We now have the car home and love it. Thank you Adam for understanding our circumstances. Your a great person. More