
Marchese Chevrolet, Inc.
Fort Montgomery, NY
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I was between two models. Tim really took the time to get to know what I was looking for a little bit better and he suggested that I go with the Trax. I have to say looking ba Tim really took the time to get to know what I was looking for a little bit better and he suggested that I go with the Trax. I have to say looking back on it he was absolutely on the money. Definitely the right option for me! More
My experience with this dealership was deeply disappointing, and I cannot recommend them to anyone. My husband, a retired peace officer and Veteran, and I, who suffer from multiple sclerosis and disappointing, and I cannot recommend them to anyone. My husband, a retired peace officer and Veteran, and I, who suffer from multiple sclerosis and care for my father in another state, were searching for a reliable car for our frequent trips. We believed we had found the perfect vehicle—a used 2022 Subaru Outback—listed on Cars.com. However, when we arrived to test drive the car and negotiate a deal, the salesperson, Joseph, informed us that the listed price was "flexible." Despite the ad clearly stating that the price had already been reduced by $4,000 and was below the KBB price, Joseph insisted that the actual price was almost $3,000 higher than advertised. He claimed that we had simply missed the fine print, which we found absurd and misleading. He actually said that the price is under KBB AFTER my down payment is subtracted from the price. This makes no sense and is beyond ridiculous! To make matters worse, Joseph attempted to justify the higher price by suggesting that used cars can appreciate in value—a statement that is not only incorrect but insulting. We are well aware that a used 2022 Subaru Outback, like most used cars, depreciates in value. In addition, Joseph advised us that the vehicle price would be contingent on us using their in-house financing which; first is illegal, and second is packed with hundreds of dollars of junk fees. It's a shame that this dealership engages in such deceptive practices because the car would have been perfect for our needs. Unfortunately, their dishonesty made it impossible for us to proceed with the purchase. I strongly advise others to be cautious when dealing with this dealership. I intend to file a BBB complaint and an attorney general complaint for false and deceptive marketing practices. More
My Chevrolet Suburban lease was up, and I decided to buy a new one. Carina worked with me, and OMG, she was amazing!!! She helped at every step, explained all my options and didn’t try to rush me or whatsoe a new one. Carina worked with me, and OMG, she was amazing!!! She helped at every step, explained all my options and didn’t try to rush me or whatsoever. Great customer service all around! Thanks for a new ride! More
Even though the car is under warranty, they refuse to provide a loaner. Been without a car for over 4 weeks. As senior citizens, it is hard to make it to appointments and they explained they will not do provide a loaner. Been without a car for over 4 weeks. As senior citizens, it is hard to make it to appointments and they explained they will not do anything for us. More
In 2006 I bought a beautiful Chevy Truck from you.I In 2006 I bought a beautiful Chevy Truck from you.I still have it! 300,000 miles. Here I am Oct.2021 To buy another vehicle from my favorite dealer In 2006 I bought a beautiful Chevy Truck from you.I still have it! 300,000 miles. Here I am Oct.2021 To buy another vehicle from my favorite dealership. They made me feel welcome and appreciated. The fact that they are just as kind as 2006 and Care is awesome. They knew my needs and worked their magic.. I am so happy again and I trusted them in 2006 and now again 2021. I really feel cared for and took care of me from their heart. Eric and Brian More
I had a pleasurable experience at the dealership. Working directly with the sales manager at a small dealership streamlined the process and cut out the usual games that are encountered at the larger Working directly with the sales manager at a small dealership streamlined the process and cut out the usual games that are encountered at the larger dealerships. I received a generous offer for my trade and a great deal on a new Silverado. I would highly recommend Marchese Chevrolet to anyone looking to buy or lease a vehicle. More
The staff at Marchese was helpful, knowledgeable, efficient and courteous. Although we traveled two hours to purchase our vehicle it was worth the ride. We look forward to purchasing thing in the fut efficient and courteous. Although we traveled two hours to purchase our vehicle it was worth the ride. We look forward to purchasing thing in the future. Thanks again!!! More
THE BEST IN THE BUIZZhe is very transparent, direct, THE BEST IN THE BUIZZ he is very transparent, direct, and just a good salesman. does not push and lets the product sell themselves..the best THE BEST IN THE BUIZZ he is very transparent, direct, and just a good salesman. does not push and lets the product sell themselves..the best More