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Marchese Chevrolet, Inc.

Fort Montgomery, NY

4.5
337 Reviews

1018 Route 9W

Fort Montgomery, NY

10922

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Showing 337 reviews

January 31, 2012

I bought a new Silverado Pickup From Marchese Chevy. Best Move I made when it comes to buying a new Vehicle. All members of the dealership was friendly and helpful, and with no pressure to buy. I have More

by mldaniels88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Koons
January 30, 2012

Very accommodating. Friendly and helpful. No pressure. Buying this car was a great experience from the very first short visit to the delivery. I am completely happy!!!!!!! More

by dads vet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Garcia
August 14, 2011

I contacted numerous dealerships regarding the purchase of an Equinox. Marchese had the best price by far, no one else could match it. I dealt with Efrain Garcai, who was very nice and even recognized me More

by bigheadedderp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Garcia
June 07, 2011

After a lot of research and test driving, I recently decided my next new car would be a Chevy Equinox. I live in Westchester County, NY where there are two Chevy dealers. I visited both and they were f More

by dhoff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Sparrow
November 21, 2010

I love these guys. No hassle buying experience and very friendly staff. We bought a new Chevy Equinox from them after visiting several dealers. They were up front and honest from the very beginning. Wou More

by lesliebrat123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris and Efrain
October 14, 2010

Bryan is cool. He knows alot about cars, and doesnt pressure to buy. The service is also great. We bought about 9 cars, both new and used from them, and have sent all our friends to see them as well. More

by capper00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
June 20, 2009

In a nutshell, my wife bought a lemon here and they did nothing about it. In fact, they knowingly sold us one. Please do yourself a favor and spend your time and money anywhere else. The motto of this d More

by tommy_e65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Polumba
Nov 23, 2010 -

Marchese Chevrolet, Inc. responded

The vehicle was sold to this customer as a used vehicle. After the initial purchase, the vehicle was brought back a couple of times for warranty work. After the warranty ran out, we did not see the customer for 19 months in which an additional 30,000 miles were put on the vehicle. In February of 2009 the vehicle was brought back in for an engine problem. We informed the customer that the vehicle was not under warranty any more however, we did call and get the parts good willed. The customer was only responsible for the labor. We were not required to do anything but tried to help him out anyways. The customer was unhappy about having any out of pocket expenses and was angry that the dealership would not cover all costs. Since the incedent, we have been in contact with the customer and seemed to have come to an understanding. We have not had any negative comments from him since.

Jul 01, 2011 -

tommy_e65 responded

The only understanding between Marchese Chevrolet and myself is that they have lost my business forever. I am NOT satisfied, which their response seems to indicate. Trust me, spend your hard earned money elsewhere.

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