Marchese Chevrolet, Inc.
Fort Montgomery, NY
Filter Reviews by Keyword
By Type
Showing 343 reviews
Just bought used Silverado from Marchese Chevrolet. My experience could not have been better. The whole process was quick and efficient. Tom Ulbricht was an excellent salesman who made the sale go smooth experience could not have been better. The whole process was quick and efficient. Tom Ulbricht was an excellent salesman who made the sale go smooth and painless. I would definitely buy another vehicle from this dealership and highly reccomend that you deal with Tom. More
I personally visited over 10 dealerships since being stationed in New York in June 2012. I have always been a loyal Chevrolet customer. Tom Ulbrich and the Marchese Chevrolet Team made my new vehicle stationed in New York in June 2012. I have always been a loyal Chevrolet customer. Tom Ulbrich and the Marchese Chevrolet Team made my new vehicle experience an incredible one. I had lost hope after the first 10 dealers I visited since November 2012 for many negative reasons, and I wish I had started at Marchese Chevrolet. The atmosphere was extremely friendly, everyone was courteous and was able to hold a friendly conversation, and I did not feel pressured at any time. In fact, the original vehicle I was looking at was a great deal, but Tom went out of his way to find me a better one, and did not pressure me to buy either one. He consistently reminded me that it is a big decision and he would like for me to take my time and consider all of the factors, but that he would also like to take the extra time to assist me in making the right decision. I did not get the feeling that he was trying to get every cent possible from me. I honestly can say that Marchese Chevrolet is the best dealer I have been to in my 17 years of driving and always being a potential buyer. I have purchased vehicles in Connecticut, Texas, and now New York. This was definitely the best vehicle buying experience I have ever had. I will be sure to recommend Marchese Chevrolet, and specifically Tom Ulbrich, to anyone who is stationed with me at West Point, NY and interested in purchasing a new or used vehicle. More
My husband and I leased the 2014 Equinox LTZ. Tom was more than accomadating in showing us how to use all the gadgets and gizmos that the LTZ came with. We were and are completely satisfied with Tom's h more than accomadating in showing us how to use all the gadgets and gizmos that the LTZ came with. We were and are completely satisfied with Tom's help and our new Equinox. We found Tom very friendly, not pushy and very knowledgable about Chevy vehicles. More
At the beginning of our car search I sorted through a lot of cars on line and based on our own criteria came up with a short list of eighteen cars. To my surprise the two cars that came out on top were both of cars on line and based on our own criteria came up with a short list of eighteen cars. To my surprise the two cars that came out on top were both at Marchese - and we live right across the street from them! I took that as "a sign", also I liked their motto "where friends send friends" so decided to walk over and check them out. I met Tom and in spite of the fact that they are in the midst of reconstruction, I picked up on the small town, country dealership atmosphere which goes down well with me. We were looking for a used, certified, 2010 Malibu with low miles. Tom didn't have one in stock but by the following weekend he had one ready for a test drive with less than 18,000 on the clock. The price was a bit more than we wanted but using our trade-in and a competitive loan rate we were able to work it out. Now that car is sitting in our driveway just 100 yards up the hill from the dealership. Of course being in walking distance, we're well situated to take full advantage of the free servicing for the next 30,000 miles! More
We worked with Ian and Chris during the purchase for our Dodge Avenger. They were a pleasure to work with during the sale. New Sales Manager is very personable. We had a negative experience with the prior Dodge Avenger. They were a pleasure to work with during the sale. New Sales Manager is very personable. We had a negative experience with the prior Sales Manager who was very rude to us and we left. The only reason we came back was because Ian sent several emails to us about the car. My husband and I are pleased that there is a new Sales Manager who is interested in doing business with the customers instead of driving them away. Smart move to change personalities. We will definitely be back to purchase another vehicle in the future since we are a 4 car family. As far as referrals to other potential customers, we would certainly do as our experience was great with Ian and Chris. More
Professional and efficient. Best buying experience in over 40 years of buying cars. What more can be said than that. Go there and get the car you always wanted at a price you can afford. over 40 years of buying cars. What more can be said than that. Go there and get the car you always wanted at a price you can afford. More
I found this dealership to be honest up front and fair in their dealings. They were helpful and courteous. I did not find them to be pushy or overbearing. This dealership is a family run business that stil their dealings. They were helpful and courteous. I did not find them to be pushy or overbearing. This dealership is a family run business that still exists when many Chevy dealers aren't around anymore so they must be doing a few things right. Have to respect that. More
I really needed a car badly after totaling mine in an accident. I pass Marchese Chevrolet everyday I go to work, so I checked their inventory online, saw that they had fair pricing and finance programs, accident. I pass Marchese Chevrolet everyday I go to work, so I checked their inventory online, saw that they had fair pricing and finance programs, so I called and made an appointment. Kevin Rogers was the sales associate that helped me. He was honest, friendly and very helpful. I have credit challenges at this time, but Mr. Rogers prayed with me and worked hard to get me approved for the vehicle of my choice. I am very pleased with my vehicle and with the service that I received from the Marchese Chevrolet family. Everyone was friendly and full of smiles, even their dog Rocky. I will and have recommended them to anyone who is in the market for a vehicle, and will most surly return when I am again. More
Efrain was very helpful and made my car buying experience very easy. He was extremely friendly and very helpful and answered all of my questions. very easy. He was extremely friendly and very helpful and answered all of my questions. More
They had the truck I always wants and the sales department really help me make my decision. Very nice truck kept up really good. The drive out there was good. Efrain and chris really helped me out department really help me make my decision. Very nice truck kept up really good. The drive out there was good. Efrain and chris really helped me out and pointed me in the right direction. Thank You More