Marchese Chevrolet, Inc.
Fort Montgomery, NY
Filter Reviews by Keyword
By Type
Showing 344 reviews
Amazing experience! I was originally with another dealership. The sales man although very nice made lots of promises he could not keep. I was more than a week without a I was originally with another dealership. The sales man although very nice made lots of promises he could not keep. I was more than a week without a car that I was promised in a day. I made one phone call to Efrain to see if he had the car I wanted in inventory. Not only did he have it, he held it for me for 24 hours. I went in that Saturday and picked up my car Monday after work. Amazing experience, thank you so much for all your help! More
Great service All the staff members sales and service are not only a pleasure to deal with they are very knowledgeable and courteous. Thank you Mr. Marchese for hav All the staff members sales and service are not only a pleasure to deal with they are very knowledgeable and courteous. Thank you Mr. Marchese for having a great staff More
Outstanding customer experience buying my first Chevy I went to this dealership with my husband and son right before closing time on a Sunday afternoon not expecting much. We were immediately approached I went to this dealership with my husband and son right before closing time on a Sunday afternoon not expecting much. We were immediately approached by Mike who offered to answer any questions before we could speak to Andy, the dedicated salesman. After talking with Andy and Mike for a bit we immediately felt at ease. These were regular guys from our community who were interested in selling us a vehicle that met our needs within our price range. We decided on a Chevy Equinox and after a thorough test drive we put down a deposit. We got a great deal and Andy and Mike did everything they could to make sure we were happy. We picked up the car later that week and Andy spent over an hour with us explaining all the features and getting our OnStar subscription set up. He even called us a few days later to follow-up on how we were enjoying the new car and offered to answer any questions we had any time either over the phone or in person. This was followed by a handwritten note expressing his gratitude for our business. We were very impressed with the experience we had at Marchese and will most certainly buy another vehicle from them. We’ve already recommended the ealership to many friends. More
Bought a pre owned suv Efrain was extremely knowledgeable, accommodating and friendly. He made the car buying process simple and fast. He explained all of the features and b Efrain was extremely knowledgeable, accommodating and friendly. He made the car buying process simple and fast. He explained all of the features and buttons in the car after our purchase. Very efficient dealership! More
Bought new silverado Efrain Garcia has been our salesperson for the last 3 cars/ trucks we bought from marchese. Each time, he has been very helpful and friendly. Very kno Efrain Garcia has been our salesperson for the last 3 cars/ trucks we bought from marchese. Each time, he has been very helpful and friendly. Very knowledgeable with the different types of vehicles we've purchased. Highly recommend him and will be back to do business with again. More
Very professional They did a great job . Very professional and knowledgeable.i will return for future service. Service manager very nice. Machanic polit and professiona They did a great job . Very professional and knowledgeable.i will return for future service. Service manager very nice. Machanic polit and professional service man. Floyd More
Awesome Cruze Efrain was very knowledgeable, helpful, and amiable, and helped us trade in our old cars and purchase new ones very quickly, explaining the process an Efrain was very knowledgeable, helpful, and amiable, and helped us trade in our old cars and purchase new ones very quickly, explaining the process and features of the vehichles, financing, available options etc. More
Excellent Everyone was very professional and patient with helping us find the exact suv we wanted. Andy helped us every step of the way! Thanks Chevy! Everyone was very professional and patient with helping us find the exact suv we wanted. Andy helped us every step of the way! Thanks Chevy! More
"Thumbs Down for Bryan Marchese “Owner”and his Integrity I was referred to Bryan Marchese from a very good friend of mine who because of Bryan’s self pittiness and behavior has now chosen to be an acquaintan I was referred to Bryan Marchese from a very good friend of mine who because of Bryan’s self pittiness and behavior has now chosen to be an acquaintance with me. I wanted to order and purchase the new zr1 with the willingness to pay 3k over MSRP Bryan asked and demanded for, and after leaving a few messages still never returned my calls until finally with permission of releasing his cell#,That Deal didn?t work out , and lead to another deal where there was again another huge profit to be made and also didn?t work out due to the contradicting & DECEITFUL business person he showed to be in the course of this action, not to mention Bryan’s GREED, this review is not intended to characterize the dealership itself because the only communication was with Bryan who showed me his split personalities with such enormous deceit and just turned out to become a horrific matter, A NIGHTMARE I WILL NEVER FORGET. I will just end this note that the beginning of a continuous loyal relationship turned out to be the End of one and will NEVER look to do business there ever nor recommend to the many people I know .Hopefully these honest and sincere words can embedd that every LOSS does count and being deceitful will get you the worst negativity you can ever imagine ! Having to make his office employee Tuedae Castillo write a review in back of a negative one just shows Brian?s INTEGRITY!! I had taken down this review recently on Bryan’s word that he would work it out with me after I went out and purchased a Dodge Demon for me & Hellcat for my fiancé, his word is nothing more than the liar and Fraud he truly is especially asking me to write a frivolous positive review for him because of problems with his personal life ect.. Goodbye Bryan Marchese and your dealership, you give free oil changes for consumers to write positives reviews and it’s a known fact , I actually know 3 non returning customers you have dealt with Bryan.... More
Easy process Andy was very helpful. He made the process very easy. I appreciate the tutorial he gave about the vehicle. We are very happy with our purchase through Andy was very helpful. He made the process very easy. I appreciate the tutorial he gave about the vehicle. We are very happy with our purchase through Marchese. More