Marchese Chevrolet, Inc.
Fort Montgomery, NY
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Bryan Marchese,Chris Burbank & Leslie Puleo= Inhumane Liars I purchased a 2016 z06 on Dec.28-2016 as a new vehicle to be told on 4/25/18 it’s a Demo and will lose 6months of my manufacture warranty.All document I purchased a 2016 z06 on Dec.28-2016 as a new vehicle to be told on 4/25/18 it’s a Demo and will lose 6months of my manufacture warranty.All documents given to me at time of sale & purchase have the new vehicle box checked off.I was told on 4/24/18 by Bryan Marchese the owners son & Chris Burbank their finance mgr. they will mail out a extended service contract which will be valid to 5/24/22 as compensation for their deceit & fraudulent conduct. More than a week passes and I receive nothing in the mail and contact Bryan to ask if it’s mailed out and was answered that it’s not and won’t be to contact Larry’s attorney.This is all documented and captured via our text messages including a picture of the actual contract dated 4/25/18 and signed by Chris Burbank.Calling the dealership one last time and speaking with Leslie Puleo who is married to Larry the owner, she requests to see the documented text trail of Bryan,Chris &myself and advices their is no need to get attorneys involved and it would be resolved to give her a day and she will call me.I never heard back from Leslie,so I called her back on 5-4-18 to inquire and was answered without professionalism and with lies of what she interpited to have found out which is false and without merit ending the conversation calling me a little girl and hanging up when I told her I have recorded facts and pure proof of everything.I am climbing the ladder as I referenced them I would get The BBB involved along with the Attorney General next and report their behavior, with continuance until this matter is affirmed & resolved! Shame on these 3 indivuals for their conduct and act!! Maybe one day you 3 will believe in KARMA and eat the words stated to me it's only for Buddhist's to believe in..... More
Friendly and Relaxed The staff at Marchese Chevrolet were very quick and efficient to respond to all of my questions about the vehicle I was interested in. They were very The staff at Marchese Chevrolet were very quick and efficient to respond to all of my questions about the vehicle I was interested in. They were very friendly from the start and we're not super pushy about selling the car like many other sales people I've dealt with at other dealerships. We were easily able to negotiate a price for the car purchased and they did a fantastic job prepping the car for me to pick up a few days later. They even helped me to understand many of the features of the car that I may not have understood on my own and assured me that I would not be disappointed. The buy was quick and easy and I could not be happier with my car (Certified Pre-Owned 2016 Chevrolet Malibu). More
Hatchback Issues The hatchback on my Traverse wouldn't stay up. I took it to Marchese and they fixed it within a few hours at a great price. I am consistently happy The hatchback on my Traverse wouldn't stay up. I took it to Marchese and they fixed it within a few hours at a great price. I am consistently happy with their service. More
Great experience! The team at Marchese Chevrolet was great!!! Especially Andy Klein, he took the time to explain everything to us. All the details and features of the E The team at Marchese Chevrolet was great!!! Especially Andy Klein, he took the time to explain everything to us. All the details and features of the Equinox were pointed out and explained. He really knows his stuff! Will totally recommend anyone I know looking for a new car to go see Andy! Thankful for a great experience and loving my new Equinox! More
Excellent Everyone was very helpful. They told us everything we needed to know and simplified it for us. Andy was wonderful. We would definitely deal with him Everyone was very helpful. They told us everything we needed to know and simplified it for us. Andy was wonderful. We would definitely deal with him again. More
New car Lease I have dealt with Andy in the past and have always had a great experience from him and the dealership. i will always recommend them to family and f I have dealt with Andy in the past and have always had a great experience from him and the dealership. i will always recommend them to family and friends. More
Awesome! Working with Andy Klein was such a pleasure! He got us the best deal, was very knowledgeable and called back with information on any questions we ha Working with Andy Klein was such a pleasure! He got us the best deal, was very knowledgeable and called back with information on any questions we had promptly! It was easy and a great experience. We highly recommended Marchese Chevrolet and Andy Klein! More
great Mike Lombardo is a great manager ,he is very helpful with any question I have had... Emiliano Neil is always smiling and quick to write you up when y Mike Lombardo is a great manager ,he is very helpful with any question I have had... Emiliano Neil is always smiling and quick to write you up when you come in for service no wait! More
Excellent service from leasing to yearly maintenance. Efrain was an excellent salesman who was both knowledgeable and helpful to me in choosing to lease my vehicle. Chris worked out a contract that suited Efrain was an excellent salesman who was both knowledgeable and helpful to me in choosing to lease my vehicle. Chris worked out a contract that suited my budget and made sure I was satisfied with the financial terms. I received calls from Lisa regarding my Equinox and letting me know I could call anytime if I had questions. More
Great service Excellent service. Everyone at marchesi was friendly and helpful. Would highly recommend Marchesi to family and friends. Marchesi is top notch in my o Excellent service. Everyone at marchesi was friendly and helpful. Would highly recommend Marchesi to family and friends. Marchesi is top notch in my opinion. Great job!! More