Back

Marchant Chevrolet Inc

Ravenel, SC

4.9
324 Reviews

5700 Savannah Hwy

Ravenel, SC

29470

Directions

By Type

Showing 324 reviews

December 05, 2023

was in desperate need of a truck and shawn coach had me signed up for a 2022 silverado within minutes. super friendly and easy to work, i had visited a chevy dealership the day before and was being upsold More

by drexlerstudiosinc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ROBERT MARCHANT, Shawn Couch
Dec 06, 2023 -

Marchant Chevrolet Inc responded

Congratulations on your new Silverado! Thank you for taking the time to write about your experience. It's great to know Shawn and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Ray Peterson - General Sales Manager - (843) 722-8208

November 15, 2023

I have always dreaded when it came time to buy a new truck. Shawn Couch changed that. He listened then found exactly what I wanted. I highly recommend Shawn and Marchant Chevrolet. More

by Dennis O
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Couch
Nov 15, 2023 -

Marchant Chevrolet Inc responded

Congratulations on your new vehicle, Dennis. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Shawn was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Ray Peterson - General Sales Manager - (843) 722-8208

October 31, 2023

I bought a new Trailblazer from Marchant Chevrolet in 2006 and they provided all of the service and maintenance on that vehicle - even though it was a one way 36 minute drive. Due to age and mileage, I d More

by flintcn
Recommend Dealer
Yes
Employees Worked With
Nancy Beam, Shawn Couch
Nov 02, 2023 -

Marchant Chevrolet Inc responded

Hello, thank you for your loyalty to our dealership and for taking the time to write this review. Shawn’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, Ray Peterson - General Sales Manager - (843) 722-8208

September 16, 2023

I had very good experience with my purchase. Shawn Couch was great. I was in the market for a new truck with specific specs. Shawn was able to find what I wanted. Very satisfied customer. More

by goodalep
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shawn Couch
Sep 19, 2023 -

Marchant Chevrolet Inc responded

Thanks for the wonderful review of your recent visit to our dealership. I strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Ray Peterson - General Sales Manager - (843) 722-8208

September 09, 2023

Leslie Wise, service manager, has taken care of my cars for 20+ years. After picking up my car from service, which had been purchased from Marchant in 2019, I mentioned being ready to trade. Leslie recomm More

by HorseDancer
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gary, service tech, Leslie Wise, Paul Mitchell, Shawn Couch
Sep 11, 2023 -

Marchant Chevrolet Inc responded

I love hearing about customers that have a terrific experience at Marchant Chevrolet. I know that buying a car is an important decision and I am proud that you chose our dealership. Please feel free to contact me if you have any questions on your new vehicle. Sincerely, Ray Peterson - General Sales Manager - (843) 722-8208

September 06, 2023

Drove 2. 5 hrs and bought a new Chevrolet 3500 from Marchant. Very fast and easy transaction. Shawn Couch was very professional and knowledgeable . Answered More

by dealmansam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Frazier, Shawn Couch
Sep 08, 2023 -

Marchant Chevrolet Inc responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Ray Peterson - General Sales Manager - (843) 722-8208

September 06, 2023

Shawn Couch at Marchant worked hard to find our new Red Hot 2023 Chevy Blazer RS. He sourced one from a NC dealer and it's now in our driveway - all within one week. The paperwork was smooth and no pressur More

by SteveW
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shawn Couch
Sep 08, 2023 -

Marchant Chevrolet Inc responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Ray Peterson - General Sales Manager - (843) 722-8208

August 28, 2023

I cannot express the professionalism and "bend over backwards" to help every aspect of dealing with and buying from Marchant Chevy. Bonus: I am not sure I could have found a better knowledgeable, profe More

by mrgjramsey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Couch
Aug 30, 2023 -

Marchant Chevrolet Inc responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and I'm so thankful that your time with us was well spent. Please feel free to reach out to me with any questions or future auto needs, as I am always here to help. Sincerely, Ray Peterson - General Sales Manager - (843) 722-8208

August 22, 2023

nothing but a good experience. Shawn Couch was very understanding 0f my situation and replied to all questions. Shawn along with Matt Dobbin made the whole buying experience easy a More

by murray7
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shawn Couch
Aug 24, 2023 -

Marchant Chevrolet Inc responded

Congratulations on your new Bolt! Thank you for taking the time to write about your experience. It's great to know Shawn, Matt and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Ray Peterson - General Sales Manager - (843) 722-8208

July 28, 2023

Carried a 2019 Silverado in to Zack to have a towing package reprogrammed based on a service bulletin. Was charged $145 even though no reprogramming was done, and was told to sign a line on the invoice More

by Alton OTuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach or Zack
Jul 31, 2023 -

Marchant Chevrolet Inc responded

Thank you for sharing your experience with us, Alton. We strive to ensure an excellent experience and I want to learn more about what took place. Please contact me at your convenience. Sincerely, Leslie Wise - Service Manager - (843) 564-1121

Aug 04, 2023 -

Alton OTuel responded

https://static.nhtsa.gov/odi/tsbs/2020/MC-10187410-9999.pdf This is the link to the Chevrolet Dealer Service Bulletin which prompted making the appointment to come get charged $145 after being informed that the truck didnt have the module mentioned in the bulletin, and only work performed was replacing a 10 amp fuse!

...
4
...