Marchant Chevrolet Inc

Dealer employees were all very down home, polite. I saw the truck I eventually bought advertised and decided to stop by and check it out. I was happy to be served by Shawn Couch, a Charleston native, I saw the truck I eventually bought advertised and decided to stop by and check it out. I was happy to be served by Shawn Couch, a Charleston native, and someone I got along with from the start. He went over the vehicle with me and sent me out for a test drive to see if I liked the truck. Upon my return we talked over the truck and it's features and did some negotiating on the price. I was also hooked up with Randy Frazier for the financial part of the transaction. He was very nice to deal with, offered various other dealer options, and was happy with the no pressure presentation. I must say this was the best auto buying experience I have ever had. More

Excellent Dealership Shawn Couch made the car buying experience as pleasurable as possible. I have bought automobiles from other dealerships in the past that were not as Shawn Couch made the car buying experience as pleasurable as possible. I have bought automobiles from other dealerships in the past that were not as buyer friendly as the staff at Marchant Chevrolet. I will definitely return to Marchant Chevrolet for any other vehicle purchases. I dealt with Randy Frazier for the finance of the vehicle and he was pleasant to work with and did not try to have me purchase options that I did not need. More

Fantastic Experience Shawn was great to work with. I spoke with him on the phone before going to the dealership and he was ready for me when I arrived. He did not try to s Shawn was great to work with. I spoke with him on the phone before going to the dealership and he was ready for me when I arrived. He did not try to sell me anything other than what i told him i was looking for. He and the rest of the Marchant Chevy team went the extra mile to get me in the truck I wanted (Silverado 1500) at the price and payment I wanted. Thanks again Shawn. You were a real pleasure to work with. More

Car buying was never simpilier I talked to Shawn right after my accident that left me with a totaled vehicle and a bunch of headache. He called me to see how things were going and w I talked to Shawn right after my accident that left me with a totaled vehicle and a bunch of headache. He called me to see how things were going and when I would be ready. Unfortunately once I was ready Shawn was out of town however, Joey and Rusty were there to help me make one of the easiest purchase ever. I will definitely be coming back when it is time to make another purchase. More

Best car buying experience EVER!!! From start to finish this dealership was the easiest to work with! Everyone we worked with here were great they made this buying process so easy and s From start to finish this dealership was the easiest to work with! Everyone we worked with here were great they made this buying process so easy and smooth. Shawn couch and Joey really went the extra mile to make sure we made the right choice for our family. When it’s time to buy our next vehicle we will do so with Shawn and Merchant Chevy!!!! More

Very Satisfied It was the easiest car purchase I've ever made. They were up front with their pricing and business practices. When they didn't have a car I wanted, It was the easiest car purchase I've ever made. They were up front with their pricing and business practices. When they didn't have a car I wanted, they found one nearby and transferred it to their dealership. The purchase was done quickly with no haggling. They were a very very friendly group. My salesman was Shawn Couch, very knowledgeable and straightforward. I purchased a 2018 Equinox. I'd buy from them again as well as send friends to their dealership. More

No haggling They are correct. What you see is what you get. Up front, bottom line, no price negotiations. Very reasonable trade ins, full disclosure, factory r They are correct. What you see is what you get. Up front, bottom line, no price negotiations. Very reasonable trade ins, full disclosure, factory rebates. GM offers military and retired military discounts. Good people, pleasure to work with...the only car dealership I’ve dealt with that I didn’t need to run home and take a shower afterwards. More

“Very Satisfied Customer" I went car shopping at Marchant Chevrolet last Saturday to look for a new vehicle. I was greeted by Shawn Couch, who made me feel so comfortable at th I went car shopping at Marchant Chevrolet last Saturday to look for a new vehicle. I was greeted by Shawn Couch, who made me feel so comfortable at the showroom and he showed me around and guided me through the available cars there. I must say that this was my best car shopping experience ever. The salesman was very informative and he patiently answered various questions that I had. Shawn delivered an incredible service and gave a very pleasant experience. Their selection of vehicles are bountiful. I decided to purchase a 2017 Silverado Z71. Very friendly dealership - would definitely recommend. Regards, Shanee' Calhoun More

Great! First, My salesman was great to work with. My deal wasn't your typical deal. He were able to make it happen. Price, trade, payments and follow up af First, My salesman was great to work with. My deal wasn't your typical deal. He were able to make it happen. Price, trade, payments and follow up after the deal to make sure everyone and thing was going well. They were different than most dealerships that I had delt with in the past. Give them a chance and I think you will be surprised! More

Above and Beyond Our experience was excellent from all individuals at Marchant - internet sales, Bill Clem was outstanding! We have raved to our friends & family. This Our experience was excellent from all individuals at Marchant - internet sales, Bill Clem was outstanding! We have raved to our friends & family. This is how it should be done. Everything was handled in a timely and professional manner. We will return to Marchant for all of our future truck purchases. More