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Marchant Chevrolet Inc
Ravenel, SC
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I absolutely recommend this company to everyone! Mr. Shawn Couch has definitely made my husband a happy camper with his new truck. Walking into the dealership, I didn't know what to expect after leaving Shawn Couch has definitely made my husband a happy camper with his new truck. Walking into the dealership, I didn't know what to expect after leaving several others that day. After meeting with Mr. Couch, not only did I purchase a brand new truck but his attitude was so gentle and kind. I really appreciate him and the staff for my great experience. I went into the dealership for a used truck but ended up purchasing my first brand new truck ever. Thank you Mr. Couch for all you did. Blessings upon you and your family. More
Shawn Couch at Marchant Chevrolet on Savannah Hwy is hands down the best dealer there. It was beyond the job for him, he is passionate about it. I am very grateful I decided to join their family. I’m mo hands down the best dealer there. It was beyond the job for him, he is passionate about it. I am very grateful I decided to join their family. I’m more than satisfied. Thank you so much! More
I cannot say enough about the great experience I had at Marchant Chevrolet while purchasing a vehicle. Shawn Couch made the entire process painless and effortless on my end. I shopped around and I could no Marchant Chevrolet while purchasing a vehicle. Shawn Couch made the entire process painless and effortless on my end. I shopped around and I could not find a cheaper out the door price on the vehicle I was looking for. Great all around experience! Ask for Shawn! More
We had a great experience once again at Marchant Chevy. Shawn couch was very professional and very friendly and knowledgeable about my new truck. We couldn't be happier with it. Shawn couch was very professional and very friendly and knowledgeable about my new truck. We couldn't be happier with it. More
We are extremely pleased with our whole experience at Marchant concerning our recent purchase. We dealt with Shawn Couch and he could not have been nicer or more helpful. Shawn delivered the Tahoe to our Marchant concerning our recent purchase. We dealt with Shawn Couch and he could not have been nicer or more helpful. Shawn delivered the Tahoe to our house and then went over all the things we needed to know in order to enjoy our new car. We are older and not very good with all the new tech but Shawn took his time and explained everything to us in understandable terms. Shawn and the whole team were wonderful. Thank you. More
I’ve made some easy car deals in my life, but nothing as easy as this. Shawn Couch is amazingly straight forward and easy to deal with. I found what I wanted online last Thursday, and began texting with easy as this. Shawn Couch is amazingly straight forward and easy to deal with. I found what I wanted online last Thursday, and began texting with Shawn. Soon after, I asked him to cut to the chase and give me the out-the-door price. No other dealer could match Marchant’s out-the-door price (internet price plus $199 doc fee, tax, tag, title, that’s all!). Not to mention 1.9% financing. I was out of town this past weekend, so Shawn offered the option of a $500 refundable deposit to hold the vehicle until Monday. The plan was to drive from Hilton Head to Ravenel after work Monday evening. (2 hours each way.) Monday morning I spoke to Shawn planning to confirm my Monday night trip to Ravenel.. Shawn preferred to bring the car to me and save me the 4 hours of driving. In his words, “if I get there and the truck isn’t what you want, I’ll bring it back and refund your deposit, no problem.” I HIGHLY RECOMMEND SHAWN AND THIS DEALERSHIP. More
I cannot say enough about these folks - Shawn Couch found the car I wanted and made the sale pleasant & painless! I have been a customer since I moved here in the 1990's. Not only do they help with the buy the car I wanted and made the sale pleasant & painless! I have been a customer since I moved here in the 1990's. Not only do they help with the buying experience, but Nancy & Paul always make sure the maintenance is done also. I am a widow in my 80's, so their attention to detail is important to me ( they even let me bring my 2 dogs inside when I had an emergency while driving). Thank you, Shawn, Nancy, Paul, Joe & all the people at Marchant. More
I absolutely LOVE MY 2019 MITSUBISHI AND ENJOYED MY EXPERIENCE WITH shawn and Joe they did everything possible to get me in this car every body there was as nice as they could be AND I LOVE MY CAR EXPERIENCE WITH shawn and Joe they did everything possible to get me in this car every body there was as nice as they could be AND I LOVE MY CAR THANKS FOR ALL THE HARD WORK L Roy More
We have purchased 5 vehicles from Marchant Chevrolet and I have been completely satisfied every time. This past weekend I bought a 2020 Equinox from Mr. Shawn Couch and I couldn’t be happier. Shawn was very I have been completely satisfied every time. This past weekend I bought a 2020 Equinox from Mr. Shawn Couch and I couldn’t be happier. Shawn was very professional and patient. There were numerous rebates available and he found them all for me. The trade in value given on my 7 year old vehicle was very fair. This is a great dealership. Shawn and Joe made the transaction easy. And both made sure I was happy with their work. More
I wouldn’t take my car back here if my engine blew up, transmission went out, and all 4 tires popped at the same time right in front of the dealership. I spent 3 hours for an oil change, tire rotation transmission went out, and all 4 tires popped at the same time right in front of the dealership. I spent 3 hours for an oil change, tire rotation and 30k maintenance on my vehicle. They did none of the 30k maintenance. The first item on the checklist for 30k maintenance is to replace the windshield wipers. They emailed me after my appointment was made to ask if I wanted my wipers replaced, and I said yes, it’s part of the 30k maintenance. When I arrived I stated again I wanted my wipers replaced as part of the 30k maintenance on my vehicle. They didn’t even do the 30k maintenance at all. Just a regular inspection expected with every vehicle. 3 xxxxing hours for a xxxxing oil change and tire rotate. Absolutely unacceptable. Then they LIED to me and said that tire plugging is illegal (it’s not). They just wanted to sell me tires and rip me off. The service writer claimed there was NO Air leaking from my tire. Interesting since you can SEE the bubbling of air coming out when you spray it with soapy water like you are supposed to. Can’t upload the video so a photo will have to do. And OF COURSE the manager was on lunch, so there was no one to talk to. Then, as I was pissed off, some xxxxxxx said well you’re not a customer anymore so you need to leave. What in the actual xxxx? I just paid you for service. So I get in my car and EVERY SINGLE THING THAT CAN BE ADJUSTED ON MY SEAT WAS MOVED. YOU DO NOT NEED TO CHANGE THE LEAN OF THE SEAT OR LIMBAR CONTROL TO PULL THE CAR INTO YOUR SHOP. More