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Marc Motors Nissan - Service Center

Sanford, ME

4.7
121 Reviews

121 Reviews of Marc Motors Nissan - Service Center

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March 03, 2024

Services was done well the first time. Staff was friendly. The only issue was I did not receive a car wash after receiving an email for such as it was the first anniversary of me purchas More

by JUJU8057
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not speak with anyone in sales
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Mar 06, 2024 -

Marc Motors Nissan responded

Thank you for the review. Next time please mention the car wash and we will happily get it done for you.

March 03, 2024

Always the best service and enjoy the staff they always help me with questions I may have More

by APPLES9820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessey Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2024 -

Marc Motors Nissan responded

Thank you for the great review! We appreciate you taking the time to leave your response.

February 29, 2024

Their service department is the best. The team works so well together that you know they will take care of your needs. More

by MTDUGRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie, marge
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Mar 01, 2024 -

Marc Motors Nissan responded

We love our Service Team also. Thank you so much for the review!!

February 29, 2024

The experience was good as always but I don't love how frequently I'm contacted if I don't do this review right away! More

by FITFORAKING42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aimee Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessey Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2024 -

Marc Motors Nissan responded

Thank you for the great review. We are so sorry about the frequent contact but appreciate you taking the time to leave us a review.

February 28, 2024

Service was quick and efficient. Buy 3 get 1 free tire deal was great. Service advisor found and presented options for tires and aligned with pricing I was looking for. Appreciated More

by CWHUSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one in sales
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Feb 28, 2024 -

Marc Motors Nissan responded

Thank you for your kind words! Our service department team always aims to provide friendly, knowledgeable service, and we're thrilled to hear this resonates with you in your experiences with us. See you next time - we're looking forward to it!

February 28, 2024

Quick and pleasant. The person greeting me when I pulled my car in for service was attentive. He came quickly, spoke with a southern accent and was very pleasant and che More

by SDUMONT52
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name. Definitely not from Maine. He was from the south.
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Feb 28, 2024 -

Marc Motors Nissan responded

We're thrilled to hear about your positive experience with our service! It's great to know our team made you feel welcome and attended to your needs quickly. Our staff always strives to deliver top-notch service with a pleasant demeanor. Your words are a boost to us. Thank you for your amazing feedback, and we look forward to seeing you again soon!

February 28, 2024

Very pleasant and she took me right away even without an appointment. I would have given a 5-star rating; however, she was not able to have the GPS updated with the new exit numbers for MA. More

by MPATON3627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2024 -

Marc Motors Nissan responded

Hello! We're so glad your experience with us was a pleasant one even without an appointment. We appreciate your understanding on the GPS update situation and hope it didn't cause too much inconvenience. There is a website https://nissan.navigation.com/home/en_US/NissanNA/USD where you can order an updated navigation system. We'd be happy to install it for you once it's ordered. Looking forward to serving you again in the near future.

February 28, 2024

Quick, kind, friendly. Always smiling. Questions are not an issue. Answers are always clear and in a way I can understand. Never a worry. Wonderful staff. More

by HMMARTINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessey Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2024 -

Marc Motors Nissan responded

Thank you for your amazing review! We're thrilled to learn that our friendly and considerate environment contributed to your positive experience with us. We take pride in respecting our customers' time and aim to provide the swift service that you appreciated. Your positive comments reinforce our team efforts, and we value your feedback. We hope to see you back soon!

February 27, 2024

Preformed everything that I requested to be performed in a timely manner and was satisfied. More

by SPYDER07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessey Stevens
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2024 -

Marc Motors Nissan responded

We're thrilled to hear that you had a good experience with us! Providing prompt and efficient service is something we pride ourselves on. It's clients like you that make our job wonderful. Thank you for choosing Marc Motors and for leaving us such a wonderful review.

February 26, 2024

The dealership is a good place and the staff is very friendly and nice thanks More

by DFRANCIS7595
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2024 -

Marc Motors Nissan responded

Thank you for taking the time to leave a review for us at Marc Motors. We're happy we could meet your expectations! We look forward to your next visit! Take care!

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