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Marc Motors Nissan - Service Center

Sanford, ME

4.7
121 Reviews

121 Reviews of Marc Motors Nissan - Service Center

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April 12, 2024

ALL of Marc Motors' employees are first of all professional and courteous, as well as respectful and polite, traits that are very desirable in this world today. Thank you for helping in selecting More

by BRENDAALLEN52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aimee Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessey Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa
Apr 12, 2024 -

Marc Motors Nissan responded

Thank you for your kind words regarding our team at Marc Motors. We strive to uphold the highest standards of professionalism, courtesy, respect, and politeness in all interactions with our valued customers. We are delighted to have been able to assist you in selecting and maintaining your vehicle.

April 12, 2024

They lied to me on an expensive service telling me if I I did the work ide be good for when inspection came due in 2 months. Then when it was due they wanted more expensive repairs. I asked them back on the More

by ALLAN04046
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Aimee Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Marc Motors Nissan responded

I am sorry to hear about your negative experience with Marc Motors. It is disappointing to hear that you were misled about the necessary repairs for your vehicle. I will ensure that your feedback is shared with the management team for further review. Thank you for bringing this to our attention.

April 10, 2024

The whole team is always friendly and helpful. They communicate the status and progress on my vehicle during service to keep me informed. More

by SDENHAM17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aimee Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessey Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Marc Motors Nissan responded

Thank you for your kind words. We strive to provide exceptional customer service and keep our clients informed throughout the service process. It is our pleasure to assist you and ensure your satisfaction. Please do not hesitate to reach out if you have any further questions or concerns.

April 06, 2024

Friendly, professional, caring keep you informed of status of service to your vehicle, good coffee. More

by CHASLINO7604
Recommend Dealer
Yes
Employees Worked With
Phil Boyer
Apr 08, 2024 -

Marc Motors Nissan responded

Thank you for your kind words. We strive to provide a friendly, professional, and caring experience for all of our customers. Keeping you informed of the status of your vehicle is a top priority for us. We are glad you enjoyed our coffee and look forward to serving you again.

April 05, 2024

They always treat you like you are their only customer ,it’s awesome!Only dealership I ever want to use! More

by MCDANIELFLOORS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Royer
Apr 08, 2024 -

Marc Motors Nissan responded

Thank you for your kind words. We strive to provide exceptional customer service to all of our clients. It is our pleasure to make you feel valued and important during every interaction. We appreciate your loyalty and look forward to continuing to exceed your expectations in the future.

April 04, 2024

Had a minor issue and they handle it without an issue. Great custom service ! Got a call from the GM to see if I needed additional help. More

by TPO1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Marc Motors Nissan responded

Thank you for your feedback. We are pleased to hear that our team was able to address your issue efficiently. Our goal is to provide exceptional customer service, and we appreciate the opportunity to assist you. Please do not hesitate to reach out if you require any further assistance.

April 01, 2024

I was told at my last service I needed new tires. I questioned them because it had only been 5,000 miles since my last tire rotation and at that last appt, my tires were fine. I have only put on less More

by KT
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I have no idea
Apr 01, 2024 -

Marc Motors Nissan responded

I'm so sorry about your experience. Unfortunately this website doesn't give us much information to who was posting the review so we can't reach out to you. Can you please give Aimee Harris a call at 207-324-3454 to discuss this further.

March 31, 2024

Worst dealership service I’ve ever experienced ! !!! Not fixed right the first time . Waste my time to keep going back for incompetence . Have to take my truck that I bought there to another dealersh More

by CHIEF3170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Philip
Apr 01, 2024 -

Marc Motors Nissan responded

I am truly sorry to hear about your negative experience with our dealership service. Your feedback is important to us and we strive to provide the best service possible. Please accept our sincerest apologies for the inconvenience caused. We would like to discuss this matter further to address your concerns. Please call Aimee at 207-324-3454.

March 15, 2024

Have bought 4 cars working with Gene and will always go there. Great service department More

by MVMARTIN88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessey Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Marc Motors Nissan responded

Thank you for your repeat business! We're looking forward to your next visit with us!

March 15, 2024

The work was done in less time than estimated and less money. Very pleasant and efficient, but don't harass people for a review More

by LUCASCHRISTENA
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kelly
Mar 15, 2024 -

Marc Motors Nissan responded

Thank you for your feedback. We are pleased to hear that you found our service efficient and cost-effective. We apologize if you felt pressured to leave a review and will ensure that our team does not harass customers in the future. Your satisfaction is important to us, and we appreciate your input on how we can improve our customer experience. Thank you for choosing our services.