Marc Motors Nissan - Service Center

Ashley Donahue in the service department was by far the most polite and professional person I've dealt with for vehicle maintenance. She was thorough in explaining the cost and details of what would be d most polite and professional person I've dealt with for vehicle maintenance. She was thorough in explaining the cost and details of what would be done. The mechanics were extremely meticulous and timely with the work. Will be back in the future More

Marc motors Nissan in sanford sales dept was great to deal with.the fiancé dept was very good. But the service dept was the worst I ever seen.because of that I would never recommend anyone buying off the deal with.the fiancé dept was very good. But the service dept was the worst I ever seen.because of that I would never recommend anyone buying off them. More

Very Poor Customer Service My wife took her car for oil change and tire rotation. When they checked the air filter they found it had a critter using it as a home. When she was t My wife took her car for oil change and tire rotation. When they checked the air filter they found it had a critter using it as a home. When she was told about that they needed to put an air filter in it. She contacted me and I told her no I will do it. They charge around $50.00. The filter cost me $10.00 when I went to change the filter Marc Motors did not even clean out the air filter. Called them and talked with Kevin, he was rude did not even apologize that it wasn't done. He then goes on and says he would have to charge to clean it out. It took me 20 seconds to clean everything out and replace the filter. Very poor customer service. Will NEVER but another car from Marc Motors. More

Service department is rude, incompetent and refuse to help unless they can make money off you, even if you just bought a new vehicle. They treat you like you are stupid and try to pull everything they th help unless they can make money off you, even if you just bought a new vehicle. They treat you like you are stupid and try to pull everything they think they can get away with on you. Never going there for anything and I hope you are smart enough to go somewhere else as well. More

worst service ever. I'll never buy another Nissan again I have 2015 Altima I bought from them new for my wife. 100k mile warranty they told me. Car got @80k on it and the cvt tranny has an issue when it get I have 2015 Altima I bought from them new for my wife. 100k mile warranty they told me. Car got @80k on it and the cvt tranny has an issue when it gets real hot(90 min drive ). The car wont move from a stop(stranding you in an intersection).Cvt trannys are well known for this. We are afraid to drive the car more than 90 minutes. They told me they wouldnt warranty it, because I had no proof of maintenance and I'd have to pay all diagnostic labor including test drives. I've been an auto tech for 35 years and do all the servicing myself. They didnt care. The service writer was really rude about everything and I then talked to the service manager, who was equally no help. I work for a different dealer and we never treat customers that way. We bend over backwards for them especially under warranty or service contracts. We have people to do test drives in these cases so flat rate techs don't spend the time, Most places do. ive owned Nissans for 20 years, I'll never buy another Nissan again More

JUST LIKE FAMILY! Just have to take the time to say how much I love this dealership. I will never buy a car from anyone else. The level of attention given to your eve Just have to take the time to say how much I love this dealership. I will never buy a car from anyone else. The level of attention given to your every question/concern is so refreshing. With Phil, Ken and John in the service department I never have to worry about being overcharged or anyone missing anything. love this place! More

Sales/Service I had to bring my Rogue Sport in yesterday to service. I initially spoke with Sean Roberts in sales, awesome guy and very helpful. I plus 2 other I had to bring my Rogue Sport in yesterday to service. I initially spoke with Sean Roberts in sales, awesome guy and very helpful. I plus 2 other family members have purchased cars through him within the past year. Seans' great and listens. Definitely gets you what you need across board. We met Phil, service, through Sean. Phil was great about handling our issue and kept us up to date. This place has great people and would recommend them to everyone! More

Above and beyond customer sevice The service department of Marc Motors and honest and trustworthy. It's nice to deal with professionals that are friendly and kind. Thank you Phil and The service department of Marc Motors and honest and trustworthy. It's nice to deal with professionals that are friendly and kind. Thank you Phil and Ken. Bravo! More

Absolutely the best experience! From Service & Parts, to the Sales department Marc Motors is hands down the best. Everyone is so great! We buy all our vehicles there & get them servi From Service & Parts, to the Sales department Marc Motors is hands down the best. Everyone is so great! We buy all our vehicles there & get them serviced as well. I wouldn't go any place else. More

Service after the sale sux. I have a Rogue and a Titan from Marcs in Sanford. Both times service has screw me. I do my own oil changes and tire rotations and My Titan failed last I have a Rogue and a Titan from Marcs in Sanford. Both times service has screw me. I do my own oil changes and tire rotations and My Titan failed last inspection for a wheel bearing and both front struts. Both covered if I didn't change my own oil? More