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Marc Motors Nissan - Service Center

Sanford, ME

4.7
121 Reviews

121 Reviews of Marc Motors Nissan - Service Center

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August 29, 2024

This dealership tried to charge me thousands of dollars to replace a heater core and rear breaks! Brought to another autobody shop and MY HEATER CORE AND REAR BREAKS ARE FUNCTIONAL!!!!! More

by Fiorenorine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Greenberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
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July 02, 2024

Service Center is A1. They are knowledgeable, courteous, and explain everything and answer all of your questions. The sales staff however, is great until the sale is over More

by woody56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee Harris
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2024 -

Marc Motors Nissan responded

Thank you for sharing your feedback about our service center. We are glad to hear that you had a positive experience with our knowledgeable and courteous staff. However, we are sorry to hear about the issue you encountered with your vehicle post-sale. We take customer satisfaction very seriously and would like to address this matter promptly. Please feel free to contact us at your earliest convenience so we can further discuss the situation and work towards a resolution. Thank you for bringing this to our attention.

May 13, 2024

I appreciate the fact that Marc motors dealership offers the free oil change after purchase. More

by COLLEENSMITH431
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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May 14, 2024 -

Marc Motors Nissan responded

Thank you for expressing your appreciation for our complimentary oil change service following a purchase. We are delighted to hear that you value this added benefit, as we strive to provide exceptional customer service and exceed our customers' expectations. Should you have any further inquiries or require any additional assistance, please do not hesitate to reach out. We look forward to serving you again in the future.

May 11, 2024

I had wonderful service at the service center at Marc Motors. All the staff was helpful and friendly. More

by OLSENVICKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aimee Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessey Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Marc Motors Nissan responded

That's great to hear! It's always a relief when you receive excellent service. The staff being helpful and friendly definitely adds to the overall experience. Thanks for sharing your positive feedback about us!

May 11, 2024

Excellent service, highly recommended. Friendly, knowledgeable staff. Always very happy having my vehicle serviced here. More

by SCOMICGOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aimee Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessey Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Marc Motors Nissan responded

Thank you for your kind words and positive feedback! We are delighted to hear that you had an excellent experience with our service. Our team takes pride in providing friendly and knowledgeable assistance to all our customers. We appreciate your recommendation and look forward to continuing to serve you and your vehicle in the future.

May 11, 2024

Went in for our 15,000 mile check up, since tires were rotated, tires are noisy. More

by RLECLERC2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember there names
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May 14, 2024 -

Marc Motors Nissan responded

Hey there! Sorry to hear about the noisy tires after your 15,000 mile check-up. That's definitely not what you'd expect after getting your tires rotated. We understand how frustrating that can be. Our team is happy to make this right if you call us so we can address it.

May 07, 2024

Great experience. Love the new car. Vic was awesome to work with and listened to us. More

by BBISS13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vic
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May 08, 2024 -

Marc Motors Nissan responded

So glad to hear that you had a great experience and are loving your new car! Vicis a real gem, always nice to work with someone who listens and understands your needs. Enjoy the ride and happy driving!

May 04, 2024

Always very pleased with the service and the professionalism . We have been dealing for years. More

by MTCHASE43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessey Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Marc Motors Nissan responded

Thank you for your kind words and continued support. We greatly appreciate your loyalty as our valued customer. It is always our utmost priority to provide exceptional service and maintain a high level of professionalism. We are thrilled to know that you are consistently pleased with our services throughout the years. Your satisfaction is our motivation to continuously improve and exceed your expectations. We look forward to serving you for many more years to come.

May 02, 2024

The service at the NISSAN dept is excellent. My wife had service at Dodge/Ram and it was a different story. More

by PBOLTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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May 03, 2024 -

Marc Motors Nissan responded

Our service department is top-notch. They always go above and beyond to make sure everything is taken care of. It's such a relief knowing that they have your back! If you'd like to discuss your other experience more please reach out to Aimee at 207-206-3200.

April 30, 2024

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by 27SSOUCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aimee Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessey Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2024 -

Marc Motors Nissan responded

Thank you for the 4 stars!

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