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Marc Motors Chrysler Dodge Jeep Ram

Sanford, ME

4.6
130 Reviews

1754 Main St

Sanford, ME

04073

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130 Reviews of Marc Motors Chrysler Dodge Jeep Ram

May 14, 2024

If I could rate less than 1 I would! Never buy a car from these people! Their service department also is very horrible! Broke a bolt, takes things off your car and doesn’t put them back More

by ccorliss91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ben Greenberg, Aimee Harris, Jessey Stevens
May 14, 2024 -

Marc Motors Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback regarding your experience with our car dealership. We are truly sorry to hear about the negative encounters you had with both our sales team and service department. It is unacceptable for any customer to feel mishandled or ignored, and we deeply regret that this was your experience. Your feedback is valuable to us, and we will take it into consideration to improve our services moving forward. Please call Aimee if you'd like to discuss this further at 207-206-3200.

May 14, 2024

Vic Payano, the Sales consultant, was great, too the point and the whole process was quick and easy. More

by william.dumont
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vic Payano and Brendan Savage the Finance Manager, Ben Greenberg, Aimee Harris, Jessey Stevens
May 15, 2024 -

Marc Motors Chrysler Dodge Jeep Ram responded

We totally agree with you about Vic Payano. He is absolutely fantastic. Thanks for sharing your experience!

May 14, 2024

Courteous, knowledgeable, staff. Efficient and effective service. Everything was done on time and according to plan. More

by louisfoorman
Recommend Dealer
Yes
Employees Worked With
Ben Greenberg, Aimee Harris, Jessey Stevens
May 15, 2024 -

Marc Motors Chrysler Dodge Jeep Ram responded

Thank you for your kind words about our courteous and knowledgeable staff. We take great pride in providing efficient and effective service to our valued customers. It is our top priority to ensure that everything is done on time and according to plan. We appreciate your feedback and look forward to serving you again in the future.

May 14, 2024

Prompt Service and Very Friendly People! Waiting area was nice and clean. Looking forward to coming back and getting my truck detailed! More

by rnatoli
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nichola Mills - 5 stars!!, Aimee Harris
May 17, 2024 -

Marc Motors Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We are thrilled to hear that you had a positive experience with our team and that you enjoyed our waiting area. We look forward to having you back and providing your truck with a detailed service. Our goal is to always provide prompt and friendly service to our customers. Thank you for choosing us!

May 14, 2024

Brought my truck in for diagnostics for a random misfire. The techs found a rich fuel mixture at idle. I was pleased they could figure it out, however after that instead of continuing to find out why that wa More

by mason.lynch3996
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Ben Greenberg, Aimee Harris, Jessey Stevens
May 17, 2024 -

Marc Motors Chrysler Dodge Jeep Ram responded

I am sorry to hear about your experience with our service department. We strive to provide thorough diagnostics and solutions for our customers, and it is disappointing to hear that we did not meet your expectations in this case. I will address this issue with our team to ensure that we improve our communication and service moving forward. Please reach out to us so we can discuss how we can make this right for you. Thank you for bringing this to our attention.

May 13, 2024

Called for trade allowance neogotiated a little settled on price drove down picked up new vehicle. More

by RBTFAUTEUX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Greenberg, Aimee Harris, Jessey Stevens
May 14, 2024 -

Marc Motors Chrysler Dodge Jeep Ram responded

Happy to hear we were able to get you the price you wanted on the vehicle you wanted!

May 10, 2024

They are always thorough and prompt. They keep me posted on progress and complete everything! More

by alanjcardinal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Greenberg, Aimee Harris, Jessey Stevens
May 14, 2024 -

Marc Motors Chrysler Dodge Jeep Ram responded

That's awesome to hear! It's great to have a team that's always on top of things and keeps you in the loop.

May 10, 2024

Fantastic dealership, great sales people, and the service department is top of the line- perfect! More

by NEHNOR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Whittier , Ben Greenberg, Aimee Harris, Jessey Stevens
May 14, 2024 -

Marc Motors Chrysler Dodge Jeep Ram responded

Thanks for the awesome feedback! We're thrilled to hear that you had a fantastic experience with our dealership. Our salespeople are truly great, and we're glad they could assist you. And of course, our service department is top-notch, always striving to provide the best service possible. We appreciate your kind words and hope to see you again soon!

May 10, 2024

I was pleased with the sale and purchase i made with the 2016 GMC. However when i returned for service ( oil change and tire rotation) i was not pleased. There seemed to be no waiting room if you wanted to More

by onlylabradors
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
My sales person was not Ben Greenburg, Ben Greenberg, Aimee Harris, Jessey Stevens
May 14, 2024 -

Marc Motors Chrysler Dodge Jeep Ram responded

I'm glad to hear that you were happy with your sale and purchase of the 2016 GMC. However, I'm confused about no waiting room. We have a beautiful waiting area stocked with waters and snacks. You can even look out into the garage bay and see your car being worked on. The average wait time is usually around 60 minutes and is posted on the wall when you check in for service. I apologize for the inconvenience caused. We'll definitely take your feedback into consideration and work on improving our service efficiency. Thanks for bringing this to our attention!

May 05, 2024

Dealership has excellent inventory selection . Friendly professional sales staff , and excellent well trained efficient service deartment. More

by william.vahey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Greenberg
May 06, 2024 -

Marc Motors Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave us this great review William!

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