Maplewood Toyota
Maplewood, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 10:00 PM
Tuesday 7:00 AM - 10:00 PM
Wednesday 7:00 AM - 10:00 PM
Thursday 7:00 AM - 10:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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My husband and I had bought another Toyota Sienna in 2009. Prior to that in 1984 when I was in graduate school, I had purchased a Toyota from this dealership and had a horrible experience with this pur 2009. Prior to that in 1984 when I was in graduate school, I had purchased a Toyota from this dealership and had a horrible experience with this purchase. I believe that the salesperson at that time told me they were not allowed to negotiate. (Yeah, right!) In 2009, when we were negotiating with the salesperson at Maplewood Toyota and he left to get his manager's approval, I told my husband I now remembered why I hated this dealership and had vowed never to return to it. I felt the salesperson was really playing hardball with us during our negotiations. At one point I told my husband I was so angry we should just leave and buy the Honda we'd test driven earlier. We needed a new vehicle this year, and I had heard a lot about the 2011 Honda Odyssey regarding its fuel efficiency. We test drove the Honda. We also wanted to try out the 2011 Sienna. I told my husband on the way to the Toyota dealership I hated to go back. I was absolutely amazed by how friendly and FLEXIBLE our salesperson, Debbie Ingbretson, was. It was like night and day! I did not walk out of the dealership feeling as though I'd been given the shaft, as I had in the past. When we returned to pick up the car, Debbie helped me set up my cell phone with the Bluetooth feature in the car. What a pleasant experience! I never thought I would leave a car dealership feeling really good about a purchase, but this time I did. I cannot say enough good things about Debbie Ingbretson and the way she treated us! More
I have had outstanding experiences with purchasing 5 new Toyotas from Tom Decker over a period of several years. There was no dickering and no hard sell. We came to quick and easy agreements in each case o Toyotas from Tom Decker over a period of several years. There was no dickering and no hard sell. We came to quick and easy agreements in each case on the final price of each car which I was very satisfied with knowing that I was getting excellent deals after researching each car on the web and with other dealerships. I was also very satisfied with his trade in values and his explanations of models, options, test drives with him and timely and excellent delivery conditions. I, also, had an easy and agreeable experience with him when I resold a Toyota to him when my wife stopped driving and we went from 2 Toyotas to one showing considerable sensitivity to our situation. I have recommended him to several neighbors and friends all of whom have had similar excellent experiences. There is no doubt that I will continue to use him as my personal Toyota sales person and to wholeheartedly recommend him to friends and neighbors. More
This was not my first purchase at Maplewood Toyota - it was my 9th! The reason being ; my salesman Tom Decker. Professional, friendly, knowledgable and always looking out for me! Tom has always patiently was my 9th! The reason being ; my salesman Tom Decker. Professional, friendly, knowledgable and always looking out for me! Tom has always patiently explained all my options and has offered great advice. I truly believe that Tom puts me before the sale....and that is hard to find these days! More
I've purchased several vehicles from Maplewood Toyota, as have other family members. The process is always enjoyable and hassle-free. My Salesperson, Tim Ehlenz, is always straightforward, easy to work with have other family members. The process is always enjoyable and hassle-free. My Salesperson, Tim Ehlenz, is always straightforward, easy to work with, and fun! Everyone, from Sales, to Finance Dept., to Service Dept. is great to work with. I've recommended the Dealership to many, many people, and will continue to do so. More
This dealership has been a pleasure to work with. I leased my first car three years ago and the service has been exceptional. I loved my Toyota Camry hybrid so much that I just leased another one. Da leased my first car three years ago and the service has been exceptional. I loved my Toyota Camry hybrid so much that I just leased another one. Dave Pates had all paperwork ready and the entire process took less than 30 minutes. He is the ultimate professional and I trusted him to take care of me. Thank you Dave! More
Tom was very patient with my questions and concerns. He went the distance with customer service and made sure that I was completely satisfied. The follow up since the sale has been great, as well. I have went the distance with customer service and made sure that I was completely satisfied. The follow up since the sale has been great, as well. I have had all of my Tundra service at Maplewood. I would also like to mention that I drive by plenty of places to have my truck serviced to get to Maplewood Toyota. My overall experience begins and ends with their commitment to excellence. Tom started me in this experience and I plan to call him first when I am ready for an upgrade. More
I had a great experience at Maplewood Toyota. I told my salesperson Richard Roeser what I was looking for, the options, and the price I wanted to be at. It was a quick negotiation and ho hassle. We met wi salesperson Richard Roeser what I was looking for, the options, and the price I wanted to be at. It was a quick negotiation and ho hassle. We met with the manager and sealed the deal. I will definitely deal with Maplewood Toyota again. More
This is the second vehicle we purchased from Maplewood Toyota. This time we made numerous trips from St. Cloud to Coon Rapids to find a vehicle and then decided to try Maplewood Toyota again since we had Toyota. This time we made numerous trips from St. Cloud to Coon Rapids to find a vehicle and then decided to try Maplewood Toyota again since we had a great experience there the first time. We called ahead and spoke with Debra Ingbretson and told her what we wanted. She had a vehicle waiting for us to test drive. However we found a different model on the lot that we liked. We had our car picked out and the sale complete within an hour. The only reason we didn't try Maplewood Toyota from the beginning of this sale is because of the distance from our home in Big Lake to Maplewood. I now have my dream vehicle with a price that was affordable. Because I wanted to pick my vehicle up on a day Debra was not there, she arranged for somebody to watch for me and take care of me when I got there. It all went very smoothly. More
Debra was so fun to work with. She helped find me the exact 4 runner I wanted! Also, she had the suv ready when I needed it!!! Deb also went thru the whole vehicle with me when I picked it up. I will b exact 4 runner I wanted! Also, she had the suv ready when I needed it!!! Deb also went thru the whole vehicle with me when I picked it up. I will buy my next vehicle from Deb!!! Thanks a bunch & happy holidays. More
Friendly, direct, simple, hassel-free, easy decision, good price, easy process, streamlined service, personable staff. Will come back for future vehicle purchases!!! Sales person made the process simpl good price, easy process, streamlined service, personable staff. Will come back for future vehicle purchases!!! Sales person made the process simple, stress-free, and a positive experience. Thanks Bones!!! More