Maplewood Toyota
Maplewood, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 10:00 PM
Tuesday 7:00 AM - 10:00 PM
Wednesday 7:00 AM - 10:00 PM
Thursday 7:00 AM - 10:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Showing 4,093 reviews
Great sales and service I get professional, fast, and trusted service on my vehicle every time and feel confident going down the road. I have worked several times with Rory S I get professional, fast, and trusted service on my vehicle every time and feel confident going down the road. I have worked several times with Rory Shaffer in sales and will be seeing him again in July. Rory Shafer and Toyota quality and reliability, what a combination! More
Excellent service Unlike previous dealership in another state Maplewood personnel actually read my web-based service request and contacted me about it. Service excellen Unlike previous dealership in another state Maplewood personnel actually read my web-based service request and contacted me about it. Service excellent. Vehicle received early. More
New parts install My wife's 2009 Corolla was vandalized and parts were stolen from the dash. Parts dept person found the exact parts needed and the shop fit us into a b My wife's 2009 Corolla was vandalized and parts were stolen from the dash. Parts dept person found the exact parts needed and the shop fit us into a busy schedule to do the install. We have purchased three new cars from this dealership and pretty much done all maintenance here too. I feel we are always treated honestly and fairly and highly recommend Maplewood Toyota. More
Great ! Best dealership I have ever used. Always there to handle my problems. They really care about you as a customer. They are a big part of why I love my T Best dealership I have ever used. Always there to handle my problems. They really care about you as a customer. They are a big part of why I love my Toyotas. More
Exceptional Service for Over a Decade! I bought my first Toyota in 2003 after a series of disappointing other vehicles. I decided I wanted the best value, best rated, longest-lasting car I I bought my first Toyota in 2003 after a series of disappointing other vehicles. I decided I wanted the best value, best rated, longest-lasting car I could find. That was thirteen years ago and my Corolla has been a joy ever since. But more importantly, the Maplewood Toyota service department has kept my car in top shape, often by stopping me from "fixing" something that isn't broken. With my previous cars, every trip to the shop was another huge repair, so I thought that was normal. My response to everything is "replace it immediately!" But my Toyota service personnel always talk me through the issue, and explain what is and isn't necessary, and why some service can and should wait. I don't always understand the technical details, but I appreciate that they take the time to explain them to me anyway. When that now-resolved airbag recall situation was dragging on (NOT because of Toyota), I briefly considered getting a new make of car (meaning getting the new car serviced at the new dealership), but I can honestly say, I couldn't bear the thought of going anywhere else for service. Maplewood Toyota, especially their service department, has earned my trust and loyalty, and I recommend them to everyone. More
Smoke and mirrors Was looking for an AWD Toyota Sienna. Found one online so called ahead to hold it. It was a colder day and the salesman seemed to rush us. Was not ver Was looking for an AWD Toyota Sienna. Found one online so called ahead to hold it. It was a colder day and the salesman seemed to rush us. Was not very personable and he laughed at several of my questions. Inquired about trade in value for our vehicle and he claimed it was dirty and in OK condition. Our vehicle had been washed from front to back and was in really, very good condition. After finalizing a purchase agreement (the financial guy was great! He is about the only positive thing in my experience), we waited for over 45 minutes to get the vehicle "cleaned". The vehicle had a strong fragrance/smell to it but I figured it was just the cleaner that was used. After driving the vehicle for a few days the smell began to wear off and that was when it hit. The previous owners had been smokers and smoked in the vehicle!! We have had it detailed twice along with trying home remedies and the smell is still there. How can you feel ok with that? How can you cover that smell up and sell a van to a young family. We have kids and the smell is so bad/annoying that I am ready to go to another dealer and trade it in. What is holding me back is how much money I am going to lose. I am not happy with the salesman and I am not happy or OK with covering up that pungent smell just to make a sale. The last few months have been miserable in this vehicle. More
Sales person Tom Decker is the reason for a high ranking. He is so thorough and caring. He answers every question and goes beyond by demonstrating all of the ad on Tom Decker is the reason for a high ranking. He is so thorough and caring. He answers every question and goes beyond by demonstrating all of the ad on's that are on the vehicle we bought. More
helpful sales rep My experience with Tim Ehlenz was fantastic. I bought my last car from him 12 years ago. That car was still running good, no major repairs needed othe My experience with Tim Ehlenz was fantastic. I bought my last car from him 12 years ago. That car was still running good, no major repairs needed other than new brakes once and new tires twice when I decided to trade it in. I knew I wanted to have Tim help me through this process again. Even though I live in Savage MN and have 2 Toyota dealerships closer than Maplewood, it was worth the extra miles. More
Maplewood Toyota... The Really Good Dealership! We've buying cars for ourselves and our three children at Maplewood Toyota for 25 years. The no pressure salesman, Tim (Fish) and the honest repair We've buying cars for ourselves and our three children at Maplewood Toyota for 25 years. The no pressure salesman, Tim (Fish) and the honest repair department ("you can get this done if you want, but it's not due for another 5,000 miles") have made us regular customers. A sibling bought a car at Maplewood and had the same reaction, stating that that the owner seems to treat the employees well and they in turn, treat the customer well. It's a model for good sales and service. More
Excellent Staff Vic is very knowledgeable and honest - this was our third vehicle to purchase from him. I would highly recommend this dealership! The service depart Vic is very knowledgeable and honest - this was our third vehicle to purchase from him. I would highly recommend this dealership! The service department is also excellent - always fast and friendly! More