Maplewood Toyota

Polite, kind & efficient. Called with progress & pickup time At desk to sign papers for recall the gal who waited on me was very kind, warm & contributed to a positive experience. They even washed my car for me At desk to sign papers for recall the gal who waited on me was very kind, warm & contributed to a positive experience. They even washed my car for me. John in service so kind with a great sense of humor More

15000 mile service Made an appointment earlier in the day. Was able to get in that afternoon. Was in and out of the service center within 45 minutes. Made an appointment earlier in the day. Was able to get in that afternoon. Was in and out of the service center within 45 minutes. More

Car purchase Our salesman was Larry Bain. Larry directed us to the exact car we were looking for within minutes. He knew every feature the car was equipped with th Our salesman was Larry Bain. Larry directed us to the exact car we were looking for within minutes. He knew every feature the car was equipped with thoroughly. He was extremely polite and courteous. If we need another vehicle in the future, we will be calling Larry. More

Fast honest service. Brought my car in to have the rear differential seals replaced and asked them to look at the serpentine belt and replace if needed. When they were do Brought my car in to have the rear differential seals replaced and asked them to look at the serpentine belt and replace if needed. When they were done the seals were replaced and they told my the belt and there other checks looked good. Im my experience most shops would find something else that must by fixed even though it might really not need it, again my experience, Good, fast, honest work. More

RepLacement of water pump Prompt replacement of water pump, boot clamp, and coolant flush. Your review process is very very very very very very very very very very very anno Prompt replacement of water pump, boot clamp, and coolant flush. Your review process is very very very very very very very very very very very annoying More

First-rate cumstomer service I usually try to cajole my son into taking my car in for service because I can't stand most car shops. Toyota left me pleasantly surprised. They've go I usually try to cajole my son into taking my car in for service because I can't stand most car shops. Toyota left me pleasantly surprised. They've got the whole customer service thing down. The place is immaculately clean, well-lit and the service people very nice. The waiting area is clean with space to watch television and set up your laptop. No need to be afraid ladies! This is one car service place you won't mind going to. More

Quality people, quality service completed quickly. Maplewood Toyota always has very friendly service personel. You are informed as to what work was completed and what items need to be watched for in th Maplewood Toyota always has very friendly service personel. You are informed as to what work was completed and what items need to be watched for in the future. All work that was done is completely explained. I also like the multi point inspection sheet provided when you leave. More

Tire Repair I realize I came in off the street, but waiting three hours to get a tire fixed was toooooo long. Pleasant waiting room, love the fish. I realize I came in off the street, but waiting three hours to get a tire fixed was toooooo long. Pleasant waiting room, love the fish. More

The Best Service Advisors Tim Grundhauser and Joe Rehling are the best Service Advisors Maplewood Toyota has!! They has always gone above and beyond to help us out even on the Tim Grundhauser and Joe Rehling are the best Service Advisors Maplewood Toyota has!! They has always gone above and beyond to help us out even on their busiest of nights!! More

Very positive experience I brought my '09 in for an oil change and tire rotation. When I checked in, the Toyota rep noted that I had outstanding recalls due on my vehicle. He I brought my '09 in for an oil change and tire rotation. When I checked in, the Toyota rep noted that I had outstanding recalls due on my vehicle. He made arrangements for those to get done the same morning. They were done at exactly the time they were supposed to be. More