Maplewood Toyota

Great working with sales So glad we ended up with Debbie. She made buying a new car easy. The only thing that we did not like is all of the salesman standing outside just re So glad we ended up with Debbie. She made buying a new car easy. The only thing that we did not like is all of the salesman standing outside just ready to pounce on everyone. Had three salesman after us before we got to the door. More

Responded to my request I was due for my Toyota Care visit with my 2015 Tundra when I broken the passenger lens on the rear of the truck and I called and your part department I was due for my Toyota Care visit with my 2015 Tundra when I broken the passenger lens on the rear of the truck and I called and your part department reserved the lens and I had it installed when I was in for the Toyota Care visit. I even got the 10% discount with my coupon that was send me in the mail. Thank you. I appreciate that I did not have to make two trips to the service department. More

Maplwewood Toyota excels in csuotmer service I have been using this dealer for many years and unlike so many business models these days, they have improved the service process for the better and I have been using this dealer for many years and unlike so many business models these days, they have improved the service process for the better and are a benchmark for many other servicing dealers. The service folks really work as a team. One of the key reasons I continue with my allegiance to Toyota products. More

Well executed service call Set up service online for basic maintenance and added a recall to complete in comment section. The service team does not see till printo out order. Set up service online for basic maintenance and added a recall to complete in comment section. The service team does not see till printo out order. Suggested call if online order needs additional info to allow adequate time in service estimate. Good idea. Better idea would be update system or process for better visibility of non 'select from this list' items for service visit. More

Very pleased with the dealership We have bought three cars in three years from Vic and are very pleased with dealing with him. Also, after purchases, we are pleased with the Service We have bought three cars in three years from Vic and are very pleased with dealing with him. Also, after purchases, we are pleased with the Service Dept. when the car needs servicing. However, we brought our 15 Highlander in for service and drove out of the dealership with a new 16 Highlander. More

great customer service! Always friendly, even at my usual late-night service calls and my vehicle has been serviced within the stated time frame. Great customer service. S Always friendly, even at my usual late-night service calls and my vehicle has been serviced within the stated time frame. Great customer service. Scott Rooney originally sold me the car a year ago and I was so pleased with the time he spent and the no-pressure attitude. Would certainly buy another car from this dealership and from Scott. More

Courteous, helpful, informative staff. Treatment of customers (and clients) is central in my evaluation of any business or service. Maplewood Toyota certainly ranks high on this criterion. Treatment of customers (and clients) is central in my evaluation of any business or service. Maplewood Toyota certainly ranks high on this criterion. Courteous, helpful, informative staff provide excellent service, well explained. I am grateful for gracious staff members who greet me cheerfully when I arrive, answer all of my questions thoughtfully, and then--when service is done-- carefully explain service completed along with notes about vehicle's current status and future possible needs and issues. More

Departments Service was great and thoughtful. I was able to add. Salesman was great. Office was not. They exceeded what was necessary with my cashed check. Service was great and thoughtful. I was able to add. Salesman was great. Office was not. They exceeded what was necessary with my cashed check. More

Service excellence Pa & Nick, thanks for signing up my service request. You're re incredibly awesome. Stewart "Stu" - your service, support and guidance is indelible Pa & Nick, thanks for signing up my service request. You're re incredibly awesome. Stewart "Stu" - your service, support and guidance is indelible Rao Manda. More

Excellent customer service We have been going to Maplewood Toyota since 2004. Their Service and Sales department have always provided excellent customer service.. We consistentl We have been going to Maplewood Toyota since 2004. Their Service and Sales department have always provided excellent customer service.. We consistently recommend them to our family and friends. More