Maplewood Toyota

Always a good freindly experiance with knowledgeable people. Very good people that work here making sure the work gets done right and efficiently. Making sure you are happy with your experience. Not to forget t Very good people that work here making sure the work gets done right and efficiently. Making sure you are happy with your experience. Not to forget the Parts department. I had a bad key fob and he could have sold me a new expensive key but found parts to repair it and ordered it. Saved me a couple hundred bucks. Yes I am happy:) More

Looking for new car We live in Wisconsin about one and half hour away, Every employee we talked to made us feel welcome we will be back We came in a ford van to look at We live in Wisconsin about one and half hour away, Every employee we talked to made us feel welcome we will be back We came in a ford van to look at a rev 4 several salesmen standing group, Rick Schaffhausen was the only one that noticed us, I was a service manager in a ford dealer ship and worked with sales men I think Rick was Top of the line, we bought a new 2015 rev 4 we like him More

Quick service for a recall notice I got a recall notice for my Prius for a side air bag inflator. I called and got an appointment. I showed up at the time and they took it right away. I got a recall notice for my Prius for a side air bag inflator. I called and got an appointment. I showed up at the time and they took it right away. The repair was done faster than expected and included their usual multi-point checkup, which showed all else was OK. And no charge, since it was a recall. More

An excellent dealership As I stated in my followup note to Greg Gustafson, "we made the right deal with the right dealership." We can easily recommend Maplewood Toyota. As I stated in my followup note to Greg Gustafson, "we made the right deal with the right dealership." We can easily recommend Maplewood Toyota. More

Fix "check engine light"; replaced oxygen sensor, oil change Quick in, quick service advice, quick repair, quick oil change and tire rotation and points inspection while waiting in the comfortable waiting area w Quick in, quick service advice, quick repair, quick oil change and tire rotation and points inspection while waiting in the comfortable waiting area with sufficient goodies. More

My Maplewood Experience My wife and I were in the market for a second vehicle. In 1996 we purchased a 1996 Toyota Camry (probably the best vehicle we've ever owned!) from M My wife and I were in the market for a second vehicle. In 1996 we purchased a 1996 Toyota Camry (probably the best vehicle we've ever owned!) from Maplewood Toyota. Our purchase experience was positive, easy and convenient, so when it came time to again purchase a vehicle we returned to Maplewood Toyota. We were greeted by Doug Fulton and advised him that we were looking for a used Highlander vehicle. He spent a fair amount of time showing us various available Highlanders, from model years 2013 and 2014. We said we wanted to think about it and would then get back to him the following day. The next day we returned and connected with Doug. What I appreciated about him was his calm, matter of fact, no nonsense manner. What I don't appreciate is a high-pressure salesman! We negotiated for a bit, but arrived at an agreed upon price for the 2013 Highlander we chose. Doug was very thorough, showing us the many features of the vehicle. I was amazed to later learn that the vehicle has up to 30 on-board computers! We picked up our HIghlander on 10/31/16, at which time Doug said to be sure and call him if we had any questions or concerns, after which he presented us with an invitation to attend a complimentary dinner and vehicle familiarization meeting at a nearby restaurant. We attended the event on 11/15/16, and learned lots of information, not only on our Highlander, but also on various Toyota products. I can truthfully say that I have never seen this level of focus on customer satisfaction in all the years I've owned a car. The entire experience at Maplewood Toyota has been overwhelmingly positive, and a reason why we would return the next time we have vehicle needs. Finally, we would recommend Maplewood Toyota to our friends, based our experience(s). Gordon Jonasson Shorewood, MN More

Had to replace a tire with a nail in it I was told because of so few miles on the vehicle/tire, I could get away with just buying one and they had a few in stock ! I was told because of so few miles on the vehicle/tire, I could get away with just buying one and they had a few in stock ! More

Oil Change / Tire Rotation All service representatives are always nice and helpful. I even listen to other customers as they are sitting waiting for their vehicles to be service All service representatives are always nice and helpful. I even listen to other customers as they are sitting waiting for their vehicles to be services and never hear anything bad. Great Service as usual. More

95,000 maintenance with replacement of headlights the only thing I can add to this is the price of headlight replacement...why is the bulbs at Walmart about $4.00 verses the price of yours....there is the only thing I can add to this is the price of headlight replacement...why is the bulbs at Walmart about $4.00 verses the price of yours....there is really a big gap in the price and that makes me think am I getting the best deal possible More

Getting new tires and fixing my windshield wiper motor My new tires are running very well! They did a wonderful job putting my new tires on and balancing them. Also they fixed my windshield wiper motor. My new tires are running very well! They did a wonderful job putting my new tires on and balancing them. Also they fixed my windshield wiper motor. I'm happy it is now fixed! More