Maplewood Toyota

Very friendly and helpful, no pressure! The sales team and the finance team could not have been more friendly and helpful. They found the perfect solution with zero pressure. The entire pr The sales team and the finance team could not have been more friendly and helpful. They found the perfect solution with zero pressure. The entire process was very fast and comfortable. Amazing! More

Always happy with the service at Maplewood Toyota My family has been working with Maplewood Toyota for years - we've purchased all our Toyotas here and have been taking the cars back for service over My family has been working with Maplewood Toyota for years - we've purchased all our Toyotas here and have been taking the cars back for service over the years too. Every time I take the car in for service I am impressed. The staff are kind, welcoming, and efficient, and they walk me through every little detail and answer any question I have with a friendly smile. When they tell me I have a 2 hour wait, it's 2 hours or less - always spot on, and they keep me in the loop about what's happening during the service process. I just purchased a new Camry (finally! those Toyotas run for forever!) and worked with Tom "Wessy" Westcott. Our family has worked with him in the past. He takes such good care of us - always looking for the best deals and making sure we're getting our money's worth with our purchase. He's a pretty straightforward guy - for example, I couldn't decide between a Corolla and a Camry and he said, "You'll want a Camry - if you have a growing family, you'll want a bigger car." Makes sense, but also didn't feel pressured to get a Camry if I really felt the Corolla was a better fit. He let us test drive as many as we wanted and encouraged us to spend time with each vehicle before deciding. All throughout the process he was fun, kind, and kept things moving along. All in all, I always enjoy my visits to Maplewood Toyota. I know I"ll be well taken care of! More

Excellent Thank you. This is our 3rd vehicle we have leased Terry's assistance (soon to be 4th). Definetly will recommend maplewood toyota and terry burke Thank you. This is our 3rd vehicle we have leased Terry's assistance (soon to be 4th). Definetly will recommend maplewood toyota and terry burke More

Tire Rotation Went well was out in less then 1 hour. Your employees are always great waiting room is comfortable. the coffee and cookies are a nice touch. Went well was out in less then 1 hour. Your employees are always great waiting room is comfortable. the coffee and cookies are a nice touch. More

Owner I was a bit upset with being left alone during the trade in process at times not knowing what I should be expecting. But the friendliness and helpfuln I was a bit upset with being left alone during the trade in process at times not knowing what I should be expecting. But the friendliness and helpfulness from the staff paid off! Great customer service and made me feel like this is the right Toyota to be at! More

Honest and trustworthy I have always found them to be trustworthy and honest. When you come in they tell you what is going to be done and an estimate of how long it will ta I have always found them to be trustworthy and honest. When you come in they tell you what is going to be done and an estimate of how long it will take. If something unexpected comes up, they tell you. They know what has been done in previous visits, and what should be done. If it is minor, such as resetting a light, they usually do it right there, and you can go. Things like correcting tire pressure because it is cold are done for free. More

repair Jon was very patient. He explained all options and cost of repairs and did not feel rushed to make a decision. My car was repaired the next day. Aw Jon was very patient. He explained all options and cost of repairs and did not feel rushed to make a decision. My car was repaired the next day. Awesome---right before Christmas More

Oil change went well I came in for an oil & filter change, tire rotation and fluid replenishment. Everything went as well as expected. I was done in about an hour. I came in for an oil & filter change, tire rotation and fluid replenishment. Everything went as well as expected. I was done in about an hour. More

New Car Buyer, 9 yr owner of Camry Larry Bain has been a helpful and excellent resource since my first Toyota Purchase in 2007. Service Advisors also excellent with explanations of prev Larry Bain has been a helpful and excellent resource since my first Toyota Purchase in 2007. Service Advisors also excellent with explanations of previous service. It was with much relief that Tom continues to be a salesman at Toyota and I could trust his assistance with the purchase of the 2017 RAV 4 Margaret Koenig More

Always great service! We have been bringing our cars to Maplewood Toyota for years and feel we get great quality service, reasonable pricing, honest assessments and good co We have been bringing our cars to Maplewood Toyota for years and feel we get great quality service, reasonable pricing, honest assessments and good communication. We plan to continue bringing our vehicles here for years to come. More