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Maplewood Toyota

Maplewood, MN

4.9
4,168 Reviews
Maplewood Toyota is located on the best highway in the state of Minnesota to buy a new or used vehicle in St Paul, MN. Founded in 1982, Maplewood Toyota is Minnesota's largest volume Toyota dealers. Solid and consistent management in every department, backed by dedicated friendly employees, has kept Maplewood Toyota very involved with its St Paul customers for many years. Maplewood Toyota Mission Statement To provide the highest quality products and services in the automotive marketplace with honesty, integrity and absolute commitment to our customer's total satisfaction!
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2873 Maplewood Drive

Maplewood, MN

55109

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Showing 4,168 reviews

July 19, 2024

Cha Yang was exceptional. Thank you! He showed me how to use all the functiins. More

by Yangmee993
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cha Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Maplewood Toyota responded

We're happy to hear Cha provided you with such excellent assistance! Enjoy your new vehicle and please don't hesitate to reach out if our Maplewood Toyota team can be of service again in the future!

July 18, 2024

Brought my wife's car (bought at Maplewood Toyota) here for what should have been a simple oil change and tire rotation and ended up with a tire stem leaking like a fire hose. The stem was not leaking when More

by mjfritsche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Israel Vang, Didn't get the name of the service manager on 07/17/24
Jul 18, 2024 -

Maplewood Toyota responded

Michael, I am sorry to hear that we did not meet expectations during your recent visit. Upon inspection, our technician found the passenger front tire at 19 psi. This prompted the technician to check for a leak. It was noted that the fit kit for your tire pressure sensor was leaking, and because of the vehicle's age the technician checked to see if the fit kit nut would loosen; the technician noted that the fit kit was seized, and a replacement sensor would likely be needed as most will break when seized. The technician is unable to cause years of corrosion that brought the sensor to this point. I'd like the opportunity to discuss the situation with you in greater detail and make things right if possible. Please reach out when you can. Respectfully, Jeff Rabenort - Service Director - jrabenort@maplewoodtoyota.com

July 15, 2024

Luis Martinez greeted me while I was coming in from the sale lot. He was personable and knowledgeable and walked me through the whole process with care and understanding. He found the Tacoma for me! More

by timhunt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Martinez
Jul 16, 2024 -

Maplewood Toyota responded

Timhunt, we're delighted to hear that Luis provided such excellent service and helped you find your Tacoma at Maplewood Toyota! Thanks for sharing your experience with us!

June 30, 2024

My car salesman Cha Yang was very helpful and extremely knowledgeable. He was very easy to work with and always explain and answer all my questions about the vehicle that I was purchasing. He assisted me f More

by Vpy651
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cha Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Maplewood Toyota responded

Thank you for sharing your positive experience with Cha Yang and the team at Maplewood Toyota! We're delighted to hear that he provided helpful, knowledgeable service throughout your purchase. Enjoy your new vehicle!

June 29, 2024

Great dealership. They treat you very well, and won't rush you. This is my second time buying a new car from here, and I will be back for more. More

by Mohamed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmanuel Onyeji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kari Skarman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amen Ishal
Jul 01, 2024 -

Maplewood Toyota responded

Mohamed, we're delighted to hear you had another great experience with us at Maplewood Toyota! Thanks for your continued support and we look forward to seeing you again in the future.

June 15, 2024

Excellent service! Jherson Palomino is the best plus he speaks Spanish as well! Highly recommended! More

by jancar0130
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jherson Palimino Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Maplewood Toyota responded

We're so glad you found Jherson to be helpful! Thank you for being a loyal member of our family! We look forward to seeing you again and hope you love your new ride. - Maplewood Toyota

June 10, 2024

Did not let the first buyer know about no return policy and exchange policy and interest rate is high as between 18-19%. Not recommend this dealer for the first buyer who has credit life below six months. More

by Jalayu
Recommend Dealer
No
Employees Worked With
N/A
Jun 20, 2024 -

Maplewood Toyota responded

Jalayu, I'm sorry to hear about your experience. We strive for transparency with our policies and rates, so it's concerning that this wasn't communicated clearly. If you'd like to discuss this further or have any questions, please reach out. Thank you, Tom Beedy - GSM - tbeedy@maplewoodtoyota.com

June 10, 2024

Very pleasant to work with. Bee did a great job in helping me pick out just the right 2024 Grand Highlander. Good job Bee. More

by dankilbury
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bee Xiong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Maplewood Toyota responded

We're delighted to hear that Bee provided excellent assistance in selecting your 2024 Grand Highlander at Maplewood Toyota. Thanks for the positive feedback!

June 09, 2024

This has been wonderful experience with Toyota Maplewood specially Manuel has treated me with kindness. More

by Mohammud Guled
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmanuel Onyeji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Maplewood Toyota responded

Mohammud, we're delighted to hear that Manuel provided you with such a kind and wonderful experience at Maplewood Toyota. Thanks for sharing!

June 08, 2024

The dealership is absolutely great. Very easy to work with and very considerate of my car preferences as I was considering a used car. More

by Sharon
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Larry Bain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Maplewood Toyota responded

Sharon, we're delighted to hear that you had a great experience with us at Maplewood Toyota. Thanks for the kind words and for choosing our dealership!

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