Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Maplecrest Ford of Mendham
Mendham, NJ
898 Reviews
Maplecrest Ford is the recipient of Ford Motor Company's most prestigious President's Award for Customer Satisfaction. Our goal is to provide our sales and service customers with, quite frankly, the very best experience they've ever had with a car dealer.
You will find a common theme amongst our reviews; convenient, helpful, honest, no pressure, followed through on commitments, professional, great pricing, knowledgeable, best car buying experience I ever had, would highly recommend to friends and family...
We take tremendous pride in our business and work hard to ensure each of our customers are completely satisfied with their visit.
Thank you for considering Maplecrest Ford of Mendham!
Sincerely,
Tom Giordano, President
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 898 reviews
April 10, 2024
My experience with Maplecrest Ford was a pleasurable experience. James was a good sales associate that listened to my concerns and answered my questions. The rest of the staff was also very courteous an experience. James was a good sales associate that listened to my concerns and answered my questions. The rest of the staff was also very courteous and professional. More
by Wilbert W
April 09, 2024
James was very knowledgeable and the overall process was very simple and extremely professional. Very happy with the purchase and the overall dealership experience and interaction. very simple and extremely professional. Very happy with the purchase and the overall dealership experience and interaction. More
by S
April 03, 2024
James is very knowledgeable, friendly and answered all of my questions. Thanks to him I was able to negotiate a great deal on a Ford Escape! I do recommend Maplecrest Ford! my questions. Thanks to him I was able to negotiate a great deal on a Ford Escape! I do recommend Maplecrest Ford! More
by Jpchiarella
March 30, 2024
James is a good sales person and I didn't feel pressured into anything. The car was ready when I came for pick up. He was knowledgeable about setting up the vehicle with all of it's features. The paperwork into anything. The car was ready when I came for pick up. He was knowledgeable about setting up the vehicle with all of it's features. The paperwork was completed painlessly and swiftly with Marie. My only complaint is I wished they gave at least the first oil change and service at no charge. Toyota and Chevrolet do and this would keep me coming back. More
by JohnRachko
March 29, 2024
James is professional, knowledgeable, cordial and answers all your questions, making the sales experience very easy and smooth. Our family has bought numerous cars from James over his career at Maplecrest, all your questions, making the sales experience very easy and smooth. Our family has bought numerous cars from James over his career at Maplecrest, and he is the best to work with every time. Would give 6 stars if I could More
by GaryMargiotta1
March 29, 2024
Fantastic family atmosphere Micky and Marie restored my faith 🙏 in Car Dealerships. They made the entire process simple easy and friendly! I'll be referring everyone and anyone to them who are looking to faith 🙏 in Car Dealerships. They made the entire process simple easy and friendly! I'll be referring everyone and anyone to them who are looking to sell, buy or just gather information! Karl More
by karl
Employees Worked With
March 27, 2024
Very helpful and friendly, great service. My car is amazing and I had no problems at all. My car is amazing and I had no problems at all. More
by Molly5aSmith
Employees Worked With
March 24, 2024
James is great and have been buying our vehicles from him for years and will continue to do so. Highly recommend ! for years and will continue to do so. Highly recommend ! More
by justinecrema
Employees Worked With
March 12, 2024
This is my 2nd truck from Maplecrest. I enjoy working with James and the team. I enjoy working with James and the team. More
by pete_valianatos
March 06, 2024
James at Maplecrest Ford was great to work with. We had never used this dealership before but I would definitely use them again. James made the process so easy and he was very helpful. Marie in t We had never used this dealership before but I would definitely use them again. James made the process so easy and he was very helpful. Marie in the finance department was a whirlwind of organization. We will definitely be visiting this dealership again in the future. Very happy with our purchase. More
by Schwaka
