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Maplecrest Ford of Mendham

Mendham, NJ

4.9
890 Reviews
Maplecrest Ford is the recipient of Ford Motor Company's most prestigious President's Award for Customer Satisfaction. Our goal is to provide our sales and service customers with, quite frankly, the very best experience they've ever had with a car dealer. You will find a common theme amongst our reviews; convenient, helpful, honest, no pressure, followed through on commitments, professional, great pricing, knowledgeable, best car buying experience I ever had, would highly recommend to friends and family... We take tremendous pride in our business and work hard to ensure each of our customers are completely satisfied with their visit. Thank you for considering Maplecrest Ford of Mendham! Sincerely, Tom Giordano, President
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102 East Main Street

Mendham, NJ

07945

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Showing 890 reviews

December 18, 2021

After a 16 month wait, from reservation to delivery I received my 2021 Bronco Wildtrak 2 dr hardtop in antimatter blue on dec 13th & couldn't be happier. so worth the wait. The whole buying experience wi More

by Dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia DeMattio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Maplecrest Ford of Mendham responded

Hello Dave, Thank you for the great review! Congratulations on your new Bronco!!!

Jan 21, 2022 -

Maplecrest Ford of Mendham responded

Thanks Dave! So glad it was worth the wait!!! Drive safe!

December 14, 2021

Micky is great! I love the mustang Mach E. Micky was very knowledgeable and always courteous and very friendly. A great buying experience! More

by Cwebster
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micky Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Maplecrest Ford of Mendham responded

Congratulations on your new Mach E!!!!

Jan 21, 2022 -

Maplecrest Ford of Mendham responded

Thank you and drive safe!

December 13, 2021

So happy I stopped by Maplecrest Ford. Extremely helpful and knowledgeable staff. Would definitely recommend them to anyone. More

by nj578
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Wiggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emma Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Maplecrest Ford of Mendham responded

Thank you for the 5 star review!!!

Jan 21, 2022 -

Maplecrest Ford of Mendham responded

Thank you so much and drive safe!

November 15, 2021

We are now on our families fourth car from Maplecrest Ford of Mendham! Thanks as always to Dave, James and the entire top-notch team at Maplecrest! More

by Happy lease custy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo Filipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Skuraton
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Cozza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Wiggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Maplecrest Ford of Mendham responded

Wow fourth car from Maplecrest!! Congratulations on your purchase!!!

November 13, 2021

James was great. Patiently taking me through all of the features of my new car. The financing contact was helpful and efficient. The only detractor was how long it took to get my Bronco Sport. While not th More

by onebee66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Skuraton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Wiggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Maplecrest Ford of Mendham responded

Thank you for the 5 star review!!!

November 02, 2021

I called about getting a Bronco which was shown on your website. I called when by all accounts it should have still been there. Mickey said that it was just sold and gone off the floor. Gone, per Mickey by More

by msheppa8027
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micky Hendrick
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Maplecrest Ford of Mendham responded

Hello. Would you mind giving me a call when you have a moment? Please? I would like to hear more about your experience. Sincerely, Marla Keenan BDC Manager 973-543-2531 ext 2112

October 26, 2021

Micky was very friendly and accommodating. Marie was very efficient in preparing our financing. We would gladly do business with them again. More

by BMC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micky Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Wiggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Maplecrest Ford of Mendham responded

Thank you for the great review!

October 24, 2021

This was our first time buying a car at Maplecrest Ford. We were pleasantly surprised on how easy and comfortable and professional it was. You felt like part of a family. Very different than other dealer More

by franpm5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Skuraton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Levey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Wiggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marla
Nov 03, 2021 -

Maplecrest Ford of Mendham responded

Thank you so much for the great review! It was our pleasure working with you and we hope to see you soon! Drive safe!

Nov 03, 2021 -

franpm5 responded

Your welcome!

October 21, 2021

We were visiting from out of state and we threw a code and had a bucking transmission. They took our truck and claimed to have replaced a part. They didn’t. Truck had the same problem but driving it in to More

by Mkcdaboss
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brett Frimmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Maplecrest Ford of Mendham responded

Dear Sir, The truck was not having the concern when we brought it into the shop. We could not duplicate what you said was happening. The selling dealer in Florida called us and could see the codes it had generated prior to coming in. They asked us to replace a certain part because they were sure that it would fix the truck. We installed what they requested and let the truck go and made the dealer in FL aware that by no means was this going to fix it. You said fine and you would handle it when you got back to FL. Maplecrest did not lie to you. Drive safe. FYI it had the same problem along with a bunch of other concerns before you left FL to come up here.

September 28, 2021

I cannot say enough good things about Mackey Hendricks and Maplecrest Ford. Wonderful people to work with. They go out of their way to make buying a car an enjoyable process. There is no other dealership More

by Nancy's Escape
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micky Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Wiggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Maplecrest Ford of Mendham responded

Nancy, Thank you so much for the great review! Thank you for the kind words. Drive safe and see you soon.

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