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Maplecrest Ford of Mendham
Mendham, NJ
890 Reviews
Maplecrest Ford is the recipient of Ford Motor Company's most prestigious President's Award for Customer Satisfaction. Our goal is to provide our sales and service customers with, quite frankly, the very best experience they've ever had with a car dealer.
You will find a common theme amongst our reviews; convenient, helpful, honest, no pressure, followed through on commitments, professional, great pricing, knowledgeable, best car buying experience I ever had, would highly recommend to friends and family...
We take tremendous pride in our business and work hard to ensure each of our customers are completely satisfied with their visit.
Thank you for considering Maplecrest Ford of Mendham!
Sincerely,
Tom Giordano, President
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 890 reviews
December 13, 2022
My 2012 F350 went into low power mode and I barely made it home on 12/9/22.. Called subject dealer and they couldn't schedule me (just for the diagnostic) until late January 2023! I called my local garage it home on 12/9/22.. Called subject dealer and they couldn't schedule me (just for the diagnostic) until late January 2023! I called my local garage and they took it in, diagnosed and repaired it in one day 12/13/22. It was a $13 broken injector retainer clamp! MF customer service sucks!!! More
by nalliancollc
Employees Worked With
not sure who I talked with
November 29, 2022
This is my 4th leased Ford vehicle. I always go back to Maplecrest because they are best, they are so quick and easily. I always go back to Maplecrest because they are best, they are so quick and easily. More
by jonathantgold
November 08, 2022
The experience was a pleasure with James giving us a thorough rundown of the Bronco and taking care and ensuring all necessary paperwork was correctly done. thorough rundown of the Bronco and taking care and ensuring all necessary paperwork was correctly done. More
by sigi.mayer
November 02, 2022
It was the easiest experience we’ve had purchasing a car. Micky Hendrick was wonderful. Knowledgeable,professional, friendly, easy to talk to, no pressure and no sales pitch. Micky wanted to know what we wa Micky Hendrick was wonderful. Knowledgeable,professional, friendly, easy to talk to, no pressure and no sales pitch. Micky wanted to know what we wanted, what our thoughts were about the cars we were looking at. It was a pleasure buying a car through him. Marie Wiggins was also wonderful. She made the paper process so easy, she really knows her stuff. More
by Pfp1961
October 31, 2022
Highly recommend James Skuraton & Maplecrest Ford. James was very knowledgeable & personable. Listened to our needs and took the time to explain the features & benefits of the vehicle we were interest James was very knowledgeable & personable. Listened to our needs and took the time to explain the features & benefits of the vehicle we were interested in. Made this process very easy! This was our second time working with Maplecrest Ford. Highly recommend both if you are looking for a new vehicle! More
by n_jefferys
Employees Worked With
October 16, 2022
Emma and those at Maplecrest Ford made buying a car pleasurable and efficient. The communication, helpfulness, and honesty were why we drove from NY to come here to purchase our vehicle. pleasurable and efficient. The communication, helpfulness, and honesty were why we drove from NY to come here to purchase our vehicle. More
by Krisstin8821
October 15, 2022
Very nice people, Very tentative to your needs, I cannot stop talking about them, I would definitely recommend them and plan on doing business with them again in the future stop talking about them, I would definitely recommend them and plan on doing business with them again in the future More
by Mward186
Employees Worked With
September 29, 2022
James was great! Made the process of buying my new Maverick painless. Happy with my purchase. Thank you, Made the process of buying my new Maverick painless. Happy with my purchase. Thank you, More
by Peter
Employees Worked With
September 25, 2022
Micky was very friendly and helpful in getting everything together for picking up my truck. Walked me through everything and made sure it was correct. together for picking up my truck. Walked me through everything and made sure it was correct. More
by Paul
September 15, 2022
Just leased my second Edge from Maplecrest with the help from Micky….I am beyond impressed with this dealership! Sales and Service departments are professional, personable and knowledgeable…truly appreciat from Micky….I am beyond impressed with this dealership! Sales and Service departments are professional, personable and knowledgeable…truly appreciate their team spirit and efforts!!!! A special thank you to Micky for all your help!!!! More
by christinerutgers52
Employees Worked With
