Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Maplecrest Ford of Mendham
Mendham, NJ
911 Reviews
Maplecrest Ford is the recipient of Ford Motor Company's most prestigious President's Award for Customer Satisfaction. Our goal is to provide our sales and service customers with, quite frankly, the very best experience they've ever had with a car dealer.
You will find a common theme amongst our reviews; convenient, helpful, honest, no pressure, followed through on commitments, professional, great pricing, knowledgeable, best car buying experience I ever had, would highly recommend to friends and family...
We take tremendous pride in our business and work hard to ensure each of our customers are completely satisfied with their visit.
Thank you for considering Maplecrest Ford of Mendham!
Sincerely,
Tom Giordano, President
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 911 reviews
December 06, 2025
James is amazing and so is maple crest. This is our 13th ford with maple crest and we will always be back! This is our 13th ford with maple crest and we will always be back! More
by GeSaxon
December 05, 2025
It was a pleasure to buy from you. The process was made very easy and helpful. Looking forward to a long relationship! The process was made very easy and helpful. Looking forward to a long relationship! More
by JD.Stocker
December 05, 2025
James was super helpful in getting me into my First Car. He was fast and efficient and got me exactly what I was looking for! He was fast and efficient and got me exactly what I was looking for! More
by JackPG2019
Employees Worked With
November 23, 2025
I’m not someone who usually writes reviews, but in this case it is absolutely well deserved. Emma at Maplecrest Ford went above and beyond from start to finish. She was able to find exactly what I was look case it is absolutely well deserved. Emma at Maplecrest Ford went above and beyond from start to finish. She was able to find exactly what I was looking for, even when multiple other dealers told me it was impossible. Her customer service is truly top notch: she was always available to answer questions, no matter how small, and she handled every interaction with professionalism and patience. Emma is polite, courteous, knowledgeable, and never pushy. She made the entire process smooth and stress-free, and she continues to check in periodically to make sure I’m completely satisfied and that the vehicle is meeting my needs. I was so impressed with her work ethic and level of service that I ended up purchasing a second vehicle through her, and I’ve already referred several others who have done the same. If you’re looking for someone who genuinely cares about getting you the right vehicle and providing exceptional service, Emma is the person to see. Highly recommend! More
by SJC
Employees Worked With
October 29, 2025
Excellent customer service, employees knowledgeable and polite! Would definitely recommend and I’ll be a repeat customer. polite! Would definitely recommend and I’ll be a repeat customer. More
by Cjm714123
September 29, 2025
Service was great and process was very smooth. Thank you very much for your help Thank you very much for your help More
by sb7
July 13, 2025
James and the team was great to work with. From answering questions and setting up the test drive to vehicle pickup. I recommend Maplecrest and the team for a smooth and efficient car buying p From answering questions and setting up the test drive to vehicle pickup. I recommend Maplecrest and the team for a smooth and efficient car buying process. More
by eca5031
Employees Worked With
June 21, 2025
One of the easiest car buying experiences we have had. We would definitely recommend James at Maplecrest Ford! We would definitely recommend James at Maplecrest Ford! More
by krdconn
June 19, 2025
James was one of if not the best salespeople I’ve ever had the pleasure of speaking to. He was kind straightforward and extremely knowledgeable. Only problem I had was the financial lady, it was getti had the pleasure of speaking to. He was kind straightforward and extremely knowledgeable. Only problem I had was the financial lady, it was getting closer to closing when we purchased our vehicle and she just wanted us out the door. Felt very rushed and it was a disappointment after our earlier wonderful experience. More
by Carlettoethan
June 06, 2025
The salesman is always extremely helpful and very knowledgeable about the vehicles. Always a pleasure doing business. knowledgeable about the vehicles. Always a pleasure doing business. More
by GeorgeSerio
Employees Worked With
