Maple Hill Auto Group - Service Center
Kalamazoo, MI
3,512 Reviews of Maple Hill Auto Group - Service Center
Audi Service Service with a smile. They were very pleasant to deal with and were quick in and out. They even gave me shopping information for quilt stores. Service with a smile. They were very pleasant to deal with and were quick in and out. They even gave me shopping information for quilt stores. More
Tyler W. Is Awesome! Tyler W. Greeted us promptly, allowed us to get a preview of the Ascent, updated us halfway through our service, and went above and beyond to explain Tyler W. Greeted us promptly, allowed us to get a preview of the Ascent, updated us halfway through our service, and went above and beyond to explain the service that was performed. He is such a great addition to the Maple Hill Subaru Team. More
Maintenance service Customer service was superb and they finished everything way earlier than estimated time and they give you a free car wash which was long overdue :) Customer service was superb and they finished everything way earlier than estimated time and they give you a free car wash which was long overdue :) More
A+ Service Always a great experience for service. I have been getting my oil changed here since I purchased my vehicle through them and I've always been very sat Always a great experience for service. I have been getting my oil changed here since I purchased my vehicle through them and I've always been very satisfied. More
Service I have dealt with Maple Hill Subaru for about 13 years now and have had nothing but great service throughout. Very friendly and helpful staff. I have dealt with Maple Hill Subaru for about 13 years now and have had nothing but great service throughout. Very friendly and helpful staff. More
Enjoyable experience The service advisor took the initiative to solve my problem quickly saving me the need to leave my car. He saved me time and money which I appreciate The service advisor took the initiative to solve my problem quickly saving me the need to leave my car. He saved me time and money which I appreciate More
Oil Change Easy-Peasy Called in needing an oil change. I was over-due (go figure!). MH was able to schedule me in same-day and still shuttle me to my nearby work within a f Called in needing an oil change. I was over-due (go figure!). MH was able to schedule me in same-day and still shuttle me to my nearby work within a few minutes after dropping my vehicle. Service was quick, able to pay over the phone and pick my vehicle up shortly after hours. More
Great service with personal attention to detail This dealership and particularly the Servive Agent Steve Nuttt have consistently provided great service with the personal attention to detail that I l This dealership and particularly the Servive Agent Steve Nuttt have consistently provided great service with the personal attention to detail that I look for. I do not consider any other place for service when our Hyundai Santa Fe need it. More
Excellent Service I originally made an appointment online through the Hyundai app. What I didn't catch was that the default choice was to leave the car there. When I re I originally made an appointment online through the Hyundai app. What I didn't catch was that the default choice was to leave the car there. When I realized that, I called the dealer's service dept and the appointment was immediately changed from drop off to waiting for the car. I'm sorry, I don't remember the name of the woman I spoke with on the phone, but she was very polite and helpful. Then, when I got to the service, I was promptly greeted by Steve Nutt, and though I was told on the phone when I changed the appt. that it would take an hour, my car was ready in less than an hour. I have always had excellent here; no complaints at all! More
Good but organization could be improved Had a good experience with routine service of my 2017 Outback. Must have been some confusion over contact info, even though we went over that at the b Had a good experience with routine service of my 2017 Outback. Must have been some confusion over contact info, even though we went over that at the beginning of my visit, because my wife received two voicemails in which a different dealership customer-service rep from the one who dealt with me reviewed the multi-point inspection. I was waiting at the dealership at the time. So clearly personnel are trying to do a good job. More