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Maple Hill Auto Group - Service Center

Kalamazoo, MI

4.6
3,512 Reviews

3,512 Reviews of Maple Hill Auto Group - Service Center

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July 23, 2018

service I brought my car in for diagnosis of a noise. the first visit, they made a fix but when i left the noise was not fixed, and i was very disappointed. i More

by impreza2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler West
July 21, 2018

Attaching mudflaps to me Subaru Forester I had bought these mudflaps previously from Maple Hill Auto and was going to install them myself. When I found out they would install them in one hou More

by Happy Subaru Forester Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lena Grubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Crummel
July 20, 2018

First service 2018 Q7 I had a very quick, professional, friendly service today. Just needed the standard oil change, etc. I just had a short wait in their comfortable wait More

by Brsos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Westra
July 20, 2018

Easy to work with. I needed new front brakes and an oil change. I was very happy with their work. They also gave me a free car wash and a loaner car for the weekend! More

by harleybug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Westra
July 20, 2018

Dependable Quality I depend on this dealer to help maintain my vehicle. In for oil change & shown that cabin & engine air filters needed changing. I value that! More

by RelyOn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Figg, Steve Nutt, Heather Crummel
July 19, 2018

Friendly professional quick I am always greeted with a friendly smile. They called to let me know other issues. I could then decide what else was done. The work that was done More

by Drivermc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
July 19, 2018

Oil Change/Rotation Brought my Impreza in for its regular oil change and tire rotation. While there, the multi-point inspection showed the rear brakes were wearing thin a More

by Geoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty, Cassandra
July 18, 2018

Terrific customer service I like the people at Maple Hill and trust them with my vehicle. They don't pressure me to buy services I don't need and explain the things I do need t More

by SAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Milbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Nutt
July 18, 2018

Great Customer Service I have been utilizing Maple Hill Service department for several years now both when I had my Chrysler and now my VW. I trust them with my vehicle. Th More

by Deserving
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Westra, Mike Huffman
July 17, 2018

Great experience I brought my car in for routine maintenance and had a great experience. Heather was awesome and super accommodating! This is the only service center I More

by Subaru2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
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