Maple Hill Auto Group - Service Center
Kalamazoo, MI
3,512 Reviews of Maple Hill Auto Group - Service Center
oil change and service Steve greeted me right away and is always very helpful and friendly was in and out very quickly as always great service and free car wash Steve greeted me right away and is always very helpful and friendly was in and out very quickly as always great service and free car wash More
2nd service appointment The service appointment was efficient, easy to set up & lasted a reasonable amount of time. The location was conducive to strolling while I waited. The service appointment was efficient, easy to set up & lasted a reasonable amount of time. The location was conducive to strolling while I waited. I was pleased with the service. More
great service most of the shops I called just blew me off about the issues with our transmission but Steve Nutt at maple hill actually listened. He was the only one most of the shops I called just blew me off about the issues with our transmission but Steve Nutt at maple hill actually listened. He was the only one willing to figure out what was wrong with the transmission without charging an arm and leg for it. More
Fast efficient service. I brought my car in for service. The service was quick and efficient. The service people were knowledgeable and professional. I would definitely ret I brought my car in for service. The service was quick and efficient. The service people were knowledgeable and professional. I would definitely return to Maple Hill for service. More
Love my Subaru! Car in for 30,000 service. Greeted by multiple staff with a smile and hello. Very clean facility. Tyler West, service advisor, was very pleasant and p Car in for 30,000 service. Greeted by multiple staff with a smile and hello. Very clean facility. Tyler West, service advisor, was very pleasant and professional. He explained in detail all components of the service to be done and then at completion of the visit also explained clearly everything that was done. I left feeling that my car was handled with care and great expertise. More
Couldn't ask for better service Heather and the rest of the Maple Hill employees were friendly and attentive and kept me informed every step of the way. The waiting area was comfort Heather and the rest of the Maple Hill employees were friendly and attentive and kept me informed every step of the way. The waiting area was comfortable and clean, with good wi-fi and a well-stocked K-cup coffee machine. Once they got my car examined and realized it was a more serious problem than they initially estimated, they arranged a courtesy shuttle to drive me home so I wouldn't have to wait there for hours. The repairs were completed same day, my car works good as new now, and everything was covered by the warranty. It was as easy and no-hassle an experience as I could ask for. More
Fast and Friendly Took my 2016 Subaru Crosstrek in for service today and was in and out in under 40 minutes! WOW, the best! I am always happy with the service departmen Took my 2016 Subaru Crosstrek in for service today and was in and out in under 40 minutes! WOW, the best! I am always happy with the service department and the care and concern they have for each and every individual. Outstanding service and staff. Who could ask for more??? More
Service Great service,always ready to assist you, ready with anwers and great at problem solving issues with our cars. Just appreciate their loyal customer c Great service,always ready to assist you, ready with anwers and great at problem solving issues with our cars. Just appreciate their loyal customer care plan, always ready to help us out. c.j.kellogg More
Great customer care Steve Nutt has been excellent with regards to providing service for our Hyundai Santa Fe. He is always pleasant, helpful and accommodates our schedule Steve Nutt has been excellent with regards to providing service for our Hyundai Santa Fe. He is always pleasant, helpful and accommodates our schedule. Phil Lawrence sold us our Santa Fe, and recently we needed some assistance with regards to our tow package and he completely resolved our issue. More
Clunking wheel and engine light. This is my second trip to the service dept for my 2006 Subaru Outback. My first experience was awesome and they did not let me down this time either! This is my second trip to the service dept for my 2006 Subaru Outback. My first experience was awesome and they did not let me down this time either! Heather Crummel scheduled my appointment, and got me a wonderful new Subaru Outback to drive. After diagnosing my problem we determined what had to be fixed right away for safety ( ball joint falling apart). We also went over my extended warranty to determine if any of my work was covered. My car was fixed and came back to me clean and running great! Thank you Heather and the Service people who worked on my car. More