Maple Hill Auto Group - Service Center

Cassandra Westfall Cassandra was very friendly, caring helpful. She explained what the repair group had found was wrong and told me how the problem could be solved and e Cassandra was very friendly, caring helpful. She explained what the repair group had found was wrong and told me how the problem could be solved and explained the options I had to fix the situation. More

Solved two problems With Tyler West's assistance the "stuck" CD was removed from the player. He also prepared and explained new tire quotes and then ordered the tires I With Tyler West's assistance the "stuck" CD was removed from the player. He also prepared and explained new tire quotes and then ordered the tires I chose. He arranged the appointment for the tire installation, and then monitored the work so that I was back on the road sooner than I expected. He saved me money on the best tires for the way I drive the Subaru. More

Oil change and filter Recently had an oil change at Maple Hill Auto group. Was pleased with the interaction between the employees and myself. One female employee was especi Recently had an oil change at Maple Hill Auto group. Was pleased with the interaction between the employees and myself. One female employee was especially helpful at explaining the reason for needing a new filter by bringing it to me to see them. The phone call the next day to check on the service received was an extra plus. I always appreciate the free car wash! More

Service Advisor Tyler West Made It Right Manufacturer recommended an inspection of bodywork completed through a dealer referral. Attempts to schedule inspection and document findings were mis Manufacturer recommended an inspection of bodywork completed through a dealer referral. Attempts to schedule inspection and document findings were mishandled twice. Tyler got right on it, remembering a phone conversation about the situation weeks before. He made sure the inspection was completed and my records updated accordingly, following the manufacturer's guidance to protect the car's warranty. Thank you! More

Service Check engine light on, this has happened 3-4 times last 18 months. Have replaced gas cap twice and checked with EVAP leak detector. Found small leak Check engine light on, this has happened 3-4 times last 18 months. Have replaced gas cap twice and checked with EVAP leak detector. Found small leak and replaced some parts, this resolved problem for a few months but problem still persists. Cleared code and all OK for now, but issue will probably occur again. This is small pin hole leak that has to get worse before it can be found and permanently repaired. Cruise control becomes disabled when this occurs which is a minor annoyance. Am satisfied with service done thus far. More

Great service, very friendly people Service was great; It was done in a timely matter but they still did a thorough job inspecting my vehicle. The staff member I dealt with in person was Service was great; It was done in a timely matter but they still did a thorough job inspecting my vehicle. The staff member I dealt with in person was so nice and helpful. The person I called to schedule the appointment with had such a friendly voice on the phone. Will definitely be back More

Service/30k Good day. Tyler west and Tm Liby completed service in 3 hours. I anticipated all morning wait. Car in clean condition and driving beautifully. Than Good day. Tyler west and Tm Liby completed service in 3 hours. I anticipated all morning wait. Car in clean condition and driving beautifully. Thank you More

Should not have had recall performed New seat belt receptacles do not rest in seat pocket as they did before warranty work (WQA37). Cargo light was hanging down from ceiling. I should no New seat belt receptacles do not rest in seat pocket as they did before warranty work (WQA37). Cargo light was hanging down from ceiling. I should not have allowed the recall to be performed. Technician left dirty foot prints on door sill plates. More

Great Service! Very pleased with the service received at Maple Hill Auto. Grateful to be working with Steve Nutt who does a fantastic job of helping to get the right Very pleased with the service received at Maple Hill Auto. Grateful to be working with Steve Nutt who does a fantastic job of helping to get the right service things done and keeps the visit pleasant! More

Oil Change Steve Nutt is the best! He got me in and out so quickly and is always so personable. It is hard to find this type of service from anyone in any type Steve Nutt is the best! He got me in and out so quickly and is always so personable. It is hard to find this type of service from anyone in any type of industry anymore! More