Maple Hill Auto Group - Service Center

Long Timer w/ Subaru and Maple Hill Auto I started on with a 1995 sedan and I'm now on my 12th Subaru, currently own 3; 03 Forester, 17 Forester and 17 Crosstrek and all but the first three I started on with a 1995 sedan and I'm now on my 12th Subaru, currently own 3; 03 Forester, 17 Forester and 17 Crosstrek and all but the first three were bought and serviced at Maple Hill. Their service department is outstanding and I'm an extremely loyal customer as all my Subaru's have always been serviced at Maple Hill. Are they always perfect and never forget to do something or forget to tighten nut, etc., No they aren't but in talking with thousand of people over my life time, there is no such thing as a "perfect" dealership. However, when a mistake of any kind is made, the service and sales dept. go way out of their way to correct the problem. Including but not limited to eating whatever cost there was (part(s), labor, etc) to make the situation right. The last time I was there, I just had an oil/filter change, tire rotated and filters replaced, multi-point inspection and washed on two of my cars. Both cars were in and out in under 30 minutes. No problems. Not the biggest in the area but they are the best in my view and I'll stack them against any other dealership in the area. More

Shop there , shop around some, go back there. I only make a deal when it feels right and my feelings about buying a car have felt right at Maple Hill more than any other dealership. I seriously g I only make a deal when it feels right and my feelings about buying a car have felt right at Maple Hill more than any other dealership. I seriously get the feeling the service department actually care about my car , and my return business. More

Subaru service I live in South Bend, IN and drive the hour and fifteen minutes to Maple Hill for all my service. They are not always perfect but when they do make a I live in South Bend, IN and drive the hour and fifteen minutes to Maple Hill for all my service. They are not always perfect but when they do make a mistake (which isn't often) they stand behind their mistake and make it right. They are friendly every time I bring in my Subaru for service and I will continue to bring my car to them instead of the local Subaru dealer ship that is 20 minutes away. More

Oil change I Have been taking my 2011 legacy in since I bought it here. The team is always friendly and helps with any concerns I have. I Have been taking my 2011 legacy in since I bought it here. The team is always friendly and helps with any concerns I have. More

Service with a smile The wait was reasonable. I had an appointment on Wednesday August 8, 2018 at 5:45pm. My service rep was attentive, very knowledgeable and professional The wait was reasonable. I had an appointment on Wednesday August 8, 2018 at 5:45pm. My service rep was attentive, very knowledgeable and professional. More

Car Service done right Heather and team worked with me to get my 30k maintenance complete on my Subaru. The work was done on time. The crew is friendly and worked hard to Heather and team worked with me to get my 30k maintenance complete on my Subaru. The work was done on time. The crew is friendly and worked hard to make sure my time was a very positive experience. Thank you to Heather and team at Maple Hill. More

Excellent Service We have owned our Subaru for three years, and I can say with confidence that the Service Depart. of MAPLE HILL AUTO GROUP always goes above and beyond We have owned our Subaru for three years, and I can say with confidence that the Service Depart. of MAPLE HILL AUTO GROUP always goes above and beyond to keep their customers informed and happy. They are professional and dedicated. More

Great dealer They are very personable. There service department is great. I would recommend them to anyone. From the moment we came through the door to buying a ve They are very personable. There service department is great. I would recommend them to anyone. From the moment we came through the door to buying a vehicle we were treated great. The service dept. has been great I have only needed oil changes so far. More

First time service of new car Great service. Said it would be an hour. Took them 30 minutes to service my new car! Clean waiting room. Nice people in the service department. Had 3 Great service. Said it would be an hour. Took them 30 minutes to service my new car! Clean waiting room. Nice people in the service department. Had 3 different people asking me about the service. More

Another great service appointment We had our 30,000 mile service preformed yesterday on our 2015 Outback and as always it was taken care of very well. And so were we. Our customer se We had our 30,000 mile service preformed yesterday on our 2015 Outback and as always it was taken care of very well. And so were we. Our customer service person was Cassandra Westfall who was very knowledgeable and we felt that she truly was concerned that we were satisfied with the dealership. And we received a welcome hello from Mike Zinger, our salesperson, who always goes out of his way to greet us when we are there. We will return for the next required service. More