Maple Hill Auto Group - Service Center

First oil change and tire rotation. All was done as promised, and on time (even a little early). Well done! The waiting area was comfortable and the cup of coffee was nice. All was done as promised, and on time (even a little early). Well done! The waiting area was comfortable and the cup of coffee was nice. More

Fast service The service department was polite and efficient. They quickly solved my problem even though I didn't have an appointment. I would not hesitate to rec The service department was polite and efficient. They quickly solved my problem even though I didn't have an appointment. I would not hesitate to recommend them. More

Awesome Customer Service I purchased my VW Jetta TDI new at Maple Hill Auto in 2013 from Chad Dechnik. This has been by far the best car dealership in the Kalamazoo MI area. I purchased my VW Jetta TDI new at Maple Hill Auto in 2013 from Chad Dechnik. This has been by far the best car dealership in the Kalamazoo MI area. They have always managed to get me scheduled and service my vehicle in a quick and friendly manner. I have been working with Mike Huffman for the last five years. Everyone there is knowledgeable and honest. I plan on keeping my Jetta, but I am sure that if I am ever in the market to buy something else, it will be from them. More

Fast Warranty Repair Tyler West coordinated a warranty repair for my 2017 Subaru Forester for Friday, 07/09/2018. The MHAG Subaru Service Department was professional, hel Tyler West coordinated a warranty repair for my 2017 Subaru Forester for Friday, 07/09/2018. The MHAG Subaru Service Department was professional, helping, and sincere. I dropped the Forester off at MHAG at 0745 for a A/C condensor replacement repair. I was quickly put in a MHAG Subaru rental (free) and off I went about my day. The repair was completed in less than 3 hours - way before my expectation. Tyler, Heather, Cassandra, and Marlin were very professional, positive, and invested to help me. I highly recommend the Subaru Service Department to all Subaru owners. This Service Department team is fully engeged with the Service Technicians and mamnagement. Thank-you - keep up the great work!. SIncerely, Bill :-) More

Great Service I am always happy with the service professionals at Maple Hill. They explain the work, charges and make sure I am happy. I will return to Maple Hill I am always happy with the service professionals at Maple Hill. They explain the work, charges and make sure I am happy. I will return to Maple Hill as they can always accommodate my schedule. More

No PROBLEMS Nice facility clean nice people friendly staff I have never had a problem with them a bit pricey on somethings but I guess that's part of owning a Ger Nice facility clean nice people friendly staff I have never had a problem with them a bit pricey on somethings but I guess that's part of owning a German automobile. More

Service Dept Maple Hill has a great online process for scheduling an service appointment. The service appt for an oil change was approximately 30 minutes. They e Maple Hill has a great online process for scheduling an service appointment. The service appt for an oil change was approximately 30 minutes. They even washed my car. More

Great service The service team is pleasant, courteous and quick! They answered my questions and showed a genuine interest in me as a person, not just the next numbe The service team is pleasant, courteous and quick! They answered my questions and showed a genuine interest in me as a person, not just the next number in the list. Thanks! More

was timely very helpful and timely service,also friendly,I would recomend this dealer ship to anyone, my next car will come from here because of service very helpful and timely service,also friendly,I would recomend this dealer ship to anyone, my next car will come from here because of service More

response to road service My 2017 Forrester was towed to Maple Hill Subaru and the staff were quick to repair and return the car to me (an almost 2 hour drive from the dealer) My 2017 Forrester was towed to Maple Hill Subaru and the staff were quick to repair and return the car to me (an almost 2 hour drive from the dealer). I appreciate their understanding as this event happened while I was away from home and not familiar with anyone at the dealership. Thank you to Heather for her attention to my needs. More